Kira Macdonald
Geelong
Summary
Dynamic Mill Operator at Metroll with a proven track record of enhancing production quality while minimizing scrap levels. Skilled in machine operations and safety compliance, I consistently delivered high-quality results. A quick thinker and self-motivated worker, I excel in multitasking and adapting to various challenges in fast-paced environments.
Experienced with forklift operation and crane use, ensuring safe and efficient loading processes. Utilizes teamwork and effective communication to meet operational goals. Knowledge of safety protocols and best practices in warehouse environments.
Solid background in assisting sales teams. Successfully supported sales processes and enhanced customer satisfaction through effective communication and problem-solving. Demonstrated strong organizational skills and adaptability in fast-paced environments. Know for reliability and ability to adapt to changing needs
Overview
4
4
years of professional experience
Work History
Sales Assistant
Metroll
08.2023 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Handled purchase order receipting and order invoicing
- Amended mistakes/issues that arised
Mill Operator
Metroll
05.2021 - 08.2023
- Operated hand and power tools and heavy machinery safely.
- Read job specifications to determine machine adjustments and material requirements.
- Determined machine adjustments and material requirements for high quality production.
- Fulfilled output requirements while consistently reducing scrap levels.
- Tended cutoff saws, presses and forming machines.
- Excellent hand-eye coordination for manual dexterity.
- Planned and coordinated tasks and determined correct amount of material required to complete assignments.
- Detected work piece defects and machine malfunctions.
- Conducted operational checks of ducts and other sheet metal installations to determine product quality.
- Removed burrs, sharp edges, rust and scale from work pieces to prevent malfunction.
- Set appropriate stops and guides to specified lengths as indicated by scale, rule or template.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked flexible hours; night, weekend, and holiday shifts.
- Learnt how to work more than one machine quickly and efficiently
- Can use Folder Mill and run it with minimal assistances
- Can efficiently use a crane to pick up heavy coils when loading and off loading off decoilers
- Complete daily machine and crane checks to ensure machines are in good working condition
House Cleaner
Leah Smith
03.2021 - 05.2021
- Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
- Cared for furniture and walls throughout home by spot-cleaning stains, addressing dings, and vacuuming common living spaces and bedrooms.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Used time management and efficient cleaning methods to meet deadlines.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Established and maintained clean and comfortable environments in every customers home by vacuuming, cleaning windows and dusting.
- Performed spot-cleaning on furniture stains and thoroughly vacuumed rooms.
- Emptied trashcans and transported waste to collection areas.
- Disinfected bathrooms, doorknobs and tables and picked up and disposed of trash.
- Cleaned, stocked and supplied designated areas and performed dusting, sweeping, vacuuming, mopping duties.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Kept building entryway glass clean and polished for professional presentation.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Removed waste paper and other trash from premises to designated area.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
- Operated power equipment tools such as backpack vacuums for up to 30 minutes per house.
Landscaper Laborer
All True Blue Gardening And Landscaping - Shane
02.2021 - 05.2021
- Mixed and sprayed fertilizers, herbicides and insecticides onto shrubs, trees and grass to maintain soil fertility and defend against weeds and insects.
- Maintained grounds including trimming, weeding and general clean-up.
- Collected and removed debris at each job site.
- Maintained routine landscaping schedules to boost lawn health and keep facilities neat and well-groomed.
- Applied chemicals to remove unwanted weeds and pests.
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
- Cared for lawns by mulching, aerating, weeding, grubbing and trimming and edging around walks, walls and flower beds.
- Mowed lawns using self-propelled and riding mowers.
- Edged and mowed lawns, flowerbeds and landscape features with whipper snippers.
- Demonstrated skilled use and maintenance of landscape tools and equipment.
Education
High School Diploma -
Grovedale College
Grovedale, VIC11.2019
Skills
- Safe chemical handling
- Cleaning techniques
- Grounds maintenance
- Debris removal
- Landscape equipment operation
- Lawn mowing proficiency
- Trimming and weeding
- Safety and compliance
- Quick thinker and very motivated
- Hard and fast worker
- Creative and imaginative
- Cleaning
- Housekeeping
- Milling machine operations
- Manufacturing specifications
- Basic mathematical calculations
- Computer Skills
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking Abilities
- Self-Motivated
- Equipment operation
- Hazard prevention
- Production paperwork
- Machinery operation
- Forklift operation
- Forklift operator certification/licence
- Loading and unloading
- Safety awareness
- Teamwork and collaboration
- Cash handling
- Goal oriented
- Relationship building
- Stock management
- Processing payments
- Cash register operation
- Customer service
- Sales
Objective
To enhance my knowledge and further develop my skills for the better of the company, the customers and for myself to become a better employee. I want to work as a team, commit to customer-facing environments and earn a proper well managed income
Availability
I am available anytime Monday to Friday
References
Shane Handley
All True Blue Landscaping and Gardening
Contact: 0448 776 837
Shane is an ex-employer, we had a great work environment and always got the job done. He showed me how to manage my work and how to work effectively as a team
Volunteer work
None to date
Timeline
Sales Assistant
Metroll
08.2023 - Current
Mill Operator
Metroll
05.2021 - 08.2023
House Cleaner
Leah Smith
03.2021 - 05.2021
Landscaper Laborer
All True Blue Gardening And Landscaping - Shane
02.2021 - 05.2021
High School Diploma -
Grovedale College
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