Kira Toholke

- Completed over 800 hours of clinical placement in places such as Mount Isa, Emerald, Rockhampton & Mackay.

• Improved patient care by efficiently assessing and treating medical emergencies.
• Developed strong rapport with patients and their families, providing emotional support during critical moments.
• Collaborated with other healthcare professionals to deliver high-quality patient care in various settings.
• Demonstrated cultural competence when interacting with diverse populations, fostering an inclusive environment for all patients.
• Navigated medical equipment and vehicles with care, ensuring both patient and colleague safety during transport.
• Practiced infection control measures consistently while providing patient care, minimizing risk of disease transmission among staff members and patients alike.
• Ensured accurate documentation of patient care reports, maintaining clear records for future reference.
• Provided life-saving interventions for critically ill patients by administering appropriate medications and treatments.

• Provide a high-quality, cost-effective service that exceeds customer expectations and returns nil customer complaints
• Monitor all jobs for quality and efficiency in conjunction with the Service Department
• Follow up on any rework, write-off or goodwill requests with the Service Department
• Accurately encoding all documentation relevant to AX as required by the Department
• Ensure labour hours have been correctly encoded and that any missing labour hours are accounted for on a daily basis
• Assist in the development of accurate customer estimate repairs when required and is delivered to the customer through AX
• Used strong interpersonal communication skills to convey information to others.
• On site first aid & fire warden

• Assisted with special events and programs.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Boosted fundraising efforts, securing valuable donations through targeted campaigns.
• Promoted mental health awareness within the community.

• Customer service & Backorder clerk
• Through understanding and knowledge of the AX Systems
• Following standard procedures
• Stock control
• Equipment operation
• Current fire warden
• Current first aid officer
• Hose technician
• Acting leading hand
• Staff training and inductions
• General warehousing duties and housekeeping
• Picked stock according to order sheets and prepared for transport.
• Operated equipment such as hand trucks, pallet jacks and forklifts on daily basis.
• Received and checked incoming goods for damage and discrepancies with paperwork.

• Customer Service (Counter collect)
• Through understanding of WMS System (Manhattan Scale)
• Extensive knowledge of AX system
• Following standard work and procedures
• Compliance of safety standards

• Customer Service
• Data Entry and Processing
• Stock takes
• Arrangement of invoices, time sheet etc
• On Call roster
• Management of housekeepers and products
• Handling and Balancing money