Kirah Mckenzie
Secret Harbour,WA
Summary
Seeking an opportunity to work and to expand my knowledge and training. I am looking for a long term career as I am still new to Western Australia. I believe my previous experience as a fast food team member and pharmacy assistant, has given me the skills and confidence to work alongside a team, work on my own, provide great service and to complete all tasks efficiently.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Fast Food Team Member
Hungry Jacks
Rockingham
02.2024 - Current
- Wiped counters and sanitised equipment to maintain clean food prep and dining areas.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Reduced customer wait times by quickly operating customer window and sales register.
- Accurately operated cash register to process customer payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Completed opening, closing and shift change tasks by following company guidelines
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service
- Promoted food items, beverages and desserts to increase sales
- Recorded customer orders and communicated clearly to confirm each order
Pharmacy Assistant
Chemist Warehouse
Innisfail, QLD
01.2021 - 03.2023
- Kept pharmacy counter and related areas clean, neat and organised.
- Merchandised over-the-counter goods and rotated stock.
- Assisted pharmacy staff with preparing medications and filling orders.
- Operated cash register and other front counter tasks to facilitate daily operations.
- Responded to Telephone enquiries and provided information about order status, product enquiries, store hours and pharmacy procedures.
- Followed strict confidentiality protocols to protect customers private medical information
- Completed fortnightly store catalogue setups
- Completed store stocktakes twice a year
- Prepared store for store visits by Chemist Warehouse Head Office
- Worked in Fragrance Section
Fast Food Team Member
Hungry Jacks
Innisfail, QLD
04.2019 - 11.2021
- Wiped counters and sanitised equipment to maintain clean food prep and dining areas.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Reduced customer wait times by quickly operating customer window and sales register.
- Accurately operated cash register to process customer payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Completed opening, closing and shift change tasks by following company guidelines
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service
- Promoted food items, beverages and desserts to increase sales
- Recorded customer orders and communicated clearly to confirm each order
Education
Innisfail State College
Innisfail, QLD11.2021
Skills
- Great Customer Service
- Product Restocking
- Operating Register
- Resolving Customer Issues
- Organising Supplies
- Problem Solving Skills
- Hard Working
- Work well in a team and on my own
- Enthusiastic and willing to learn
- Positive Attitude
- Good communication skills
- Complete tasks efficiently
Certification
S2/S3 Certificate
References
Jennifer Quibell
Chemist Warehouse Retail Manager
0400 665 853
Alexandra Andersen
Hungry Jacks Innisfail
0459 775 229
Samuel Thomson
Hungry Jacks Rockingham
Manager
0405 903 971
Timeline
Fast Food Team Member
Hungry Jacks
02.2024 - Current
Pharmacy Assistant
Chemist Warehouse
01.2021 - 03.2023
Fast Food Team Member
Hungry Jacks
04.2019 - 11.2021
Innisfail State College