Summary
Overview
Work History
Education
Skills
Timeline
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Kiralee Norrie

Benalla,VIC

Summary

Experienced Deli worker brings sales expertise and strong listening skills to growing team. History of building customer loyalty with fast, friendly and knowledgeable service.

Overview

7
7
years of professional experience

Work History

Deli Clerk

Woolworths
03.2023 - Current
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Sales Assistant

Healthsave Pharmacy/ The Lott
04.2021 - 03.2023
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Received incoming supplies and stocked in correct locations.
  • Merchandised over-the-counter goods and rotated stock.

Sales Assistant

Cheap As Chips
05.2021 - 12.2021
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.

Waitress

The North Eastern Hotel
01.2020 - 03.2020
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Crew Member

Mcdonalds, PDI FOODS
01.2017 - 01.2020
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

High School Diploma -

Benalla P-12 College
Benalla, VIC
10.2019

Skills

  • Customer Service
  • Cleanliness and sanitation
  • Honesty and Integrity
  • Strong Work Ethic
  • Food safety knowledge
  • Equipment safety
  • Organizational abilities
  • Order taking accuracy
  • Pricing and shelf labeling
  • Cash handling proficiency
  • Register operations

Timeline

Deli Clerk

Woolworths
03.2023 - Current

Sales Assistant

Cheap As Chips
05.2021 - 12.2021

Sales Assistant

Healthsave Pharmacy/ The Lott
04.2021 - 03.2023

Waitress

The North Eastern Hotel
01.2020 - 03.2020

Crew Member

Mcdonalds, PDI FOODS
01.2017 - 01.2020

High School Diploma -

Benalla P-12 College

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Kiralee Norrie