Compassionate and detail-oriented professional with a background in client handling. Seeking to position in aged care, bringing strong interpersonal skills, a commitment to quality care, and a proven ability to manage and support individuals.
Overview
1
1
year of professional experience
Work History
Cyber Review Analyst
Epiq Global Pvt. Ltd.
11.2023 - 05.2024
Conduct thorough investigations into suspected or confirmed data breaches, ensuring clients are fully informed of the scope, impact, and root cause of the incident.
Analyze compromised data to determine the type and sensitivity of information exposed, including personally identifiable information (PII) and sensitive corporate data, providing clients with detailed reports and recommendations.
Collaborate with incident response teams to contain and remediate data breach incidents in a timely and effective manner, minimizing impact on clients.
Effectively communicated findings and recommendations to clients, ensuring clarity and understanding, and providing actionable insights to improve their security posture.
Developed strong client relationships through consistent and transparent communication, addressing concerns, and providing updates to build trust and confidence.
Education
MBA - Human Resources Management
RMIT University
Melbourne, VIC
07-2026
Certificate in Food Safety Practices HLTFSE001
06-2024
BBA+LLB
CHANDIGARH UNIVERSITY
06-2023
Skills
Excellent client handling and communication skills
Program Co-ordinator, Quality Assurance Specialist, Document Management at Epiq GlobalProgram Co-ordinator, Quality Assurance Specialist, Document Management at Epiq Global