Summary
Overview
Work History
Education
Skills
Project
References
Timeline
Generic

Kiran Manandhar

Auburn,NSW

Summary

Talented Software Developer equipped with great coding, debugging and project management abilities. Accomplishes project goals consistently with elegant, scalable code. Works great with team members under Agile and Scrum frameworks.

Overview

1
1
year of professional experience

Work History

IT Service Desk Analyst

Tas Collage
Sydney
08.2023 - Current
  • Provided technical assistance to customers via telephone and email, troubleshooting hardware and software issues.
  • Maintained customer records in ticketing system, documenting all interactions with customers.
  • Assisted users in resolving technical problems by following standard procedures and escalating unresolved issues to the appropriate IT teams.
  • Performed daily tasks such as creating user accounts, resetting passwords, installing applications, and configuring systems.
  • Installed and configured computer hardware operating systems and applications.
  • Provided end-user training on new technologies as needed.
  • Conducted research into software and hardware products to determine their suitability for customer needs.

Education

Bootcamp - Software Programming(MERN)

Dented Code Academy
Sydney
03-2024

Master of Information System Management - Information Technology

Charls Sturt University
Sydney, NSW
02-2022

Skills

  • Software testing
  • Software Best Practices
  • Debugging and testing
  • Application design
  • JavaScript expertise
  • Front-End Development
  • Databases
  • UI and UX prototyping
  • Programming

Project

Manandhar Hardware Ecommerce Store

  • Developed a comprehensive eCommerce website from concept to deployment.
  • Utilized React.js for responsive and interactive user interfaces.
  • Implemented a RESTful API using Express.js for seamless communication between frontend and backend.
  • Designed and managed the MongoDB database to handle product listings, user profiles, and order data.
  • Hosted the application on AWS Elastic Beanstalk for scalability and reliability.
  • Implemented secure user authentication and authorization mechanisms using JWT.
  • Integrated third-party stripe payment gateways for seamless transactions.

References

References available upon request.

Timeline

IT Service Desk Analyst

Tas Collage
08.2023 - Current

Bootcamp - Software Programming(MERN)

Dented Code Academy

Master of Information System Management - Information Technology

Charls Sturt University

Similar Profiles

CREATE PROFILE
Kiran Manandhar