Kiran Movva

Seeking for the position as services manager in your company to utilize my skills and knowledge. F&B Services Manager bringing 6 years of Hospitality experience. Proficient in business practices, standards of operation and customer needs. Empowering leader with passion for developing teams with focus on exceptional service delivery and customer retention. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Managing team of 19 staff members.

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook Express

• Windows9X
• Windows2000
• Windows ME
• Windows XP
• Windows Vista
• MS DOS
• SAP MM

• Kitchen and Warehouse administrative assistant, SeaWorld Resort, Gold coast, 01/01/2008, 12/31/2018, Confirmation of completed production items within the SAP inventory system, Monitor spoilage and record within the SAP inventory system, Complete Stock Transfers between outlets and warehouse, Assist with reviewing par levels and correction of stock levels within SAP Inventory system, Utilise the SAP Materials Requirements Planning (MRP) requisitioning function to review proposed stock transfers from the warehouse and update as required, Create manual requisitions for requirements not included in the MRP function eg for events, Complete all relevant paperwork to maintain correct stock levels and record-keeping processes, Key Liaison with Inventory Controllers providing updates on recipes and par levels for system updates, Health and Safety – Perform all of the above tasks in a manner that is safe for the individual concerned, externals and other staff members, Confirmation of completed production items within the SAP inventory system, Complete Stock Transfers between outlets and F&B Warehouse when required, Assist with reviewing par levels and correction of stock levels within SAP Inventory system, Utilise the SAP Materials Requirements Planning (MRP) requisitioning function to review proposed stock transfers from the warehouse and update as required, Create manual requisitions for requirements not included in the MRP function eg for events, Complete all relevant paperwork to maintain correct stock levels and record-keeping processes, Key Liaison with Inventory Controllers providing updates on recipes and par levels for system updates, Key liaison with Purchasing, assisting with information for new product setup, Key liaison with Chefs to assist with new recipe/BOM creations, Regularly check BOM COGS and ensure recipes are being followed, Key liaison with Purchasing & Warehouse regarding all stock queries & order discrepancies to ensure all stock arrives in a timely manner, Ensure end of month processes (ie cogi, transfers, spoilage) are carried out accurately to ensure cost of goods are processed in the correct month, Maintain & update training manual & kitchen stationery forms as required, Maintain accurate COGS comparison report & provide to the F&B Manager as required, Monitor and motivate team members to achieve a high standard of internal customer service
• Kitchen Services Manager, Sea World Resort, Gold Coast, 01/01/2018, Current, Along with above Admin assistant duties, cleaning and maintenance department has been added to the role, Ensure that all cleaning duties required to maintain a hygienic kitchen work area are to a high level, including walls, benches, floors, equipment and utensils. All to be completed in a clean, hygienic and safe manner following H&S requirements, including but not limited to chemical storage and the correct usage of MSDS, Apply and monitor food safety procedures to ensure food safety, Ensure that all stewards have completed departmental check lists, and ongoing training as required, including having a full understanding of all policies and procedures, Monitoring action reports in figtree and follow up the progess, Ensure that all the Quartely Figtree inspections are completed in timely manner and raise the Maximo as required, Organise and manage a stewarding team to achieve goals and to promote a positive working environment, Conduct training and assess competency of team members to assist in team development, Do Performance reviews, Annual reviews and probationary reviews on time and send the documents to people and culture team, Perform all of the above tasks in a manner that is safe for the individual concerned, externals and other staff members

• Attention to detail
• Able to work under pressure
• Hard working
• Ability to handle multitask work
• Reliable