Kiran Pandey
Donnybrook,VIC
Summary
High-level communication and interpersonal skills, with the ability to liaise with parents, advocates, and guardians to foster open communication and encourage involvement in the lives of people with disabilities. Provide professional and courteous customer service, handling inquiries, problems, and escalated issues.
Talented team leader, experienced, and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly, with a proven commitment to employee training. Hardworking team player, bringing necessary experience and knowledge to tackle any operational demand.
An organized team leader builds positive rapport, inspires trust, and guides teams toward the achievement of organizational goals. Strong facilitator, adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Talented kitchen leader and team motivator, successful at maintaining staff focus and productivity in high-volume, fast-paced operations. Experienced with seafood and fastfood cuisine, sourcing ingredients, controlling budgets and boosting restaurant profiles.
Overview
6
6
years of professional experience
Work History
Liveat
LagaereAWPL
12.2024 - Current
- Kept costs under control by managing portions and minimizing food waste caused by overcooking.
- Assessed staffing requirements regularly to ensure proper coverage during peak periods without compromising service quality or exceeding labor cost budgets.
- Managed regular cleaning and sanitation to keep kitchen free of debris or build-up and minimize infection risks.
- Resolved customer satisfaction issues with food service to maintain establishment loyalty.
Store Assistant
Aldi
04.2023 - 01.2025
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
Chef
Fish Frenzy
09.2021 - 10.2024
- Assisted with training new employees on deli procedures, helping maintain a consistent level of service across all staff members.
- Greeted customers at counter to fulfill requests and answer questions.
- Utilized safe food handling techniques when preparing, storing, and displaying products to reduce waste and minimize risk of contamination.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Collaborated with team members to ensure smooth operation of the deli department.
- Provided excellent customer service through active listening and addressing customer needs promptly.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
Education Facility Attendant (Cleaning)
Department Of Education Tasmania
02.2020 - 02.2023
- Coordinated seamlessly with facility managers at various job sites to provide comprehensive cleaning solutions that met their specific requirements, and exceeded their expectations.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors, and other surfaces to maintain a professional appearance.
- Handled equipment, chemicals, and materials properly, and with caution.
- Maintained cleanliness and organization of facility areas and equipment.
Education
Certificate IV In Commercial Cookery - Hospitality
Frontier Education
Hobart, TAS03-2021
Diploma In Hospitality Industry - Hospitality
Frontier Education
Hobart, TAS03-2021
Skills
- Product presentation
- Cleanliness and sanitation
- Food safety
- Equipment safety
- Food preparation
- Order taking
- Sanitation practices
- Upselling strategies
- Allergen awareness
- Menu planning
- Cross-selling products and services
- Food preparations
- Cash handling
Personal Information
- Gender: Male
- Date of Birth: 19/07/1994
- Nationality: Nepali (Permanent Resident of Australia)
References
Santosh Paudel 0425664452 Supervisor Department Of Education, Hobart, Tasmania
Rajan Adhikari 0406950958 Team Leader, Liveat Melbourne Airport
Timeline
Liveat
LagaereAWPL
12.2024 - Current
Store Assistant
Aldi
04.2023 - 01.2025
Chef
Fish Frenzy
09.2021 - 10.2024
Education Facility Attendant (Cleaning)
Department Of Education Tasmania
02.2020 - 02.2023
Certificate IV In Commercial Cookery - Hospitality
Frontier Education
Diploma In Hospitality Industry - Hospitality
Frontier Education