Kiran Puri
Werribee,VIC
Summary
Business-minded Network Administrator with years of experience in supporting server environments.
Determined and focused in managing network infrastructure and optimizing environment while reducing redundancy.
Multitasking Network Administrator with background in system upgrades and hardware.
Resourceful in managing network infrastructure and optimizing environment while reducing redundancy.
Capable in troubleshooting complex problems and reaching innovative solutions while adhering to rules and requirements of project scope.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Desktop Network Support
EIL Global
06.2021 - 09.2022
- Installed, configured, and supported local area network (LAN), wide area network (WAN) and Internet system.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Performed day-to-day LAN and WAN administration, maintenance and support.
- Constructed and maintained Virtual Local Area Network (VLAN).
- Monitored stability of network and wireless services to deliver comprehensive stability.
- Configured networks for smooth, reliable operation to meet business processes and objectives.
- Identified and immediately resolved issues with network devices.
- Planned, coordinated and implemented network security measures.
Administrative Assistant
Vodafone
11.2018 - 05.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Maintained staff directory and company policy handbook for human resources department.
Network Support Technician
Ncell Center Baneshwor
01.2014 - 06.2016
- Troubleshot hardware and software to determine and rectify network problems.
- Supported users both local and by phone with problem resolution and education.
- Ran cabling and installed data drops for new node installations.
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Traveled to remote office locations to install nodes and implement client software rollouts.
- Worked with outside vendors for fiber installations and service.
- Evaluated security measures and made recommendations to network administrator for upgrades and changes.
- Developed requirements analysis, applications assessment and implementation for LAN software.
- Summarized incident resolution for future reference.
- Logged, resolved and escalated on-site and off-site issues.
Education
Certificate - Cyber-Security Professional Course
Australian Institute of ICT
Melbourne, VICCertificate IV - Commercial Cookery
Australian Institute of Entrepreneurship
Flinders Street, Melbourne12.2022
Certificate III - Commercial Cookery
Australian Institute of Entrepreneurship
Flinders Street, Melbourne07.2021
Diploma - Accounting
Future College
Surry Hills, NSW01.2019
Diploma - Business
Hannay Accreditation
Surry Hills, NSW01.2018
Skills
- Emergency Situations
- User Experience
- Microsoft Active Directory
- Hardware and Software Monitoring
- Disaster Preparation
- Network Intelligence
- Virus Protection Software
- Disaster Recovery Procedures
- Network Device Monitoring
- Print Servers
- System Upgrades
- Customer Satisfaction
- Switches and Routers
- Training Junior Team Members
- Desktop Support
- Diagnosis and Troubleshooting
- File Servers
- Critical Thinking and Analysis
- Network Security Management
- Monitoring Tools
- Computer Systems Installation
Timeline
Desktop Network Support
EIL Global
06.2021 - 09.2022
Administrative Assistant
Vodafone
11.2018 - 05.2021
Network Support Technician
Ncell Center Baneshwor
01.2014 - 06.2016
Certificate - Cyber-Security Professional Course
Australian Institute of ICT
Certificate IV - Commercial Cookery
Australian Institute of Entrepreneurship
Certificate III - Commercial Cookery
Australian Institute of Entrepreneurship
Diploma - Accounting
Future College
Diploma - Business
Hannay Accreditation
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