Kiran Vadakkemadom Binu
Sydney,NSW
Summary
Well-qualified graduate in Health Services Management, proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.
Overview
2
2
years of professional experience
Work History
Logistics Assistant
David Jones
09.2024 - Current
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Generated, distributed and filed copies of all billing paperwork.
- Implemented Lean principles within warehousing activities, reducing waste and increasing overall operational efficiency.
- Assisted with employee training programs related to warehouse safety protocols and equipment operation procedures.
- Built long-term relationships due to prompt and courteous service.
Retail Team Member
Bed Bath N' Table
10.2023 - Current
- Managed store opening/closing procedures according to company guidelines, ensuring punctuality and security measures were upheld.
- Ensured high level of customer satisfaction with efficient problem solving when handling returns or exchanges.
- Upheld high standards of cleanliness throughout the entire store, contributing to an inviting atmosphere for both shoppers and employees.
- Demonstrated adaptability by working across various departments as needed, showcasing versatility in retail skills and knowledge.
- Played an integral role in the success of special events such as holiday sales or promotions, coordinating logistics alongside management teams.
- Collaborated with team members to meet daily sales goals, consistently exceeding targets throughout tenure.
- Assisted in achieving store KPIs through consistent performance in sales metrics and adherence to company standards.
- Participated in loss prevention efforts by monitoring customer activity and reporting suspicious behavior to management.
- Used POS system to process sales, returns, online orders, and gift card activations.
Educator
Camp Australia
08.2023 - Current
- Developed strong relationships with families, maintaining open communication channels for optimal support of each child''s growth and wellbeing.
- Maintained safety and cleanliness by sterilizing toys and surfaces.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Maintained accurate records of attendance, meal counts, emergency contact information, ensuring compliance with state regulations.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
Associate Dentist
Dr Alias' Sunny Dental Clinic
05.2022 - 11.2022
- Established rapport with patients of all ages, providing a comfortable and reassuring atmosphere for both children and adults.
- Served diverse populations with culturally sensitive care approaches, meeting the unique needs of each patient base served at the practice location.
- Ensured accurate record-keeping by diligently updating patient files with relevant medical history, treatments, and progress notes.
- Maintained a safe and hygienic work environment by adhering to industry standards and protocols, creating a comfortable atmosphere for patients.
- Consistently received positive feedback from patients for professionalism, empathy, and attention to detail throughout treatment process.
- Increased clinic efficiency by streamlining appointment scheduling and patient followups.
Education
Master of Health Science - Health Services Management
Western Sydney University
Sydney, NSW06-2025
Bachelor of Dental Surgery -
Manipal Academy of Higher Education
India02-2022
Skills
- Shipping and receiving
- Warehouse Operations
- Recordkeeping
- Inventory management procedures
- Customer Relations
- Store maintenance
- Cash Handling Accuracy
- Goal-oriented mindset
- Sales proficiency
- Customer Assistance
- Customer Service
- Multitasking Abilities
- Team Collaboration
Timeline
Logistics Assistant
David Jones
09.2024 - Current
Retail Team Member
Bed Bath N' Table
10.2023 - Current
Educator
Camp Australia
08.2023 - Current
Associate Dentist
Dr Alias' Sunny Dental Clinic
05.2022 - 11.2022
Master of Health Science - Health Services Management
Western Sydney University
Bachelor of Dental Surgery -
Manipal Academy of Higher Education
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