Summary
Overview
Work History
Education
Skills
personal attributes
Certification
Timeline
background-images

Kirandeep .

Melbourne,VIC

Summary

Compassionate, Community Services Professional with over 9 years of experience delivering trauma-informed care and complex case management across youth justice, family violence, AOD and disability support sector. Committed to securing a long-term role with an organisation offering visa sponsorship. Highly skilled in supporting clients with respect. Cultural sensitivity, and accountability. Proven ability to engage high-risk youth, navigate critical incidents, and Collaborate with multidisciplinary teams to drive positive client outcomes. Proficient in Microsoft Office, record-keeping systems, report writing, and compliance, and committed to fostering positive community outcomes.

Overview

1
1
Certification

Work History

Community and Disability Case Worker

Scope
  • Managed support plans and risk assessments for clients with disabilities.
  • Collaborated with health professionals and support networks to ensure holistic care.
  • Maintained documentation and compliance standards to meet organisational and regulatory requirements.

Child, Youth, and Disability Support Officer

On Call
  • Delivered support to high-risk youth and culturally diverse clients.
  • Implemented behaviour support strategies grounded in trauma-informed care frameworks.
  • Engaged Aboriginal clients and families in culturally safe practice.
  • Supported clients experiencing family violence through tailored safety planning.

Support Worker and Medication Assistance

Regis
  • Administered medication, requested medication reviews, and liaised with medical teams to ensure improved quality of life and health outcomes.
  • Contributed to the development and implementation of person-centred care plans.
  • Ensured adherence to safety protocols and quality standards in daily operations.

Education

Graduate Diploma - Management (Learning)

Residential Youth Worker Certification - undefined

Bachelor - Community Services

Diploma - Nursing

Certificate III - Aged Care

Skills

  • Comprehensive Case Management
  • Risk & Needs Assessment
  • Behaviour Support & Crisis Intervention
  • Client Advocacy & Service Navigation
  • Youth & Family Engagement
  • Mental Health & Disability Support
  • Culturally Competent Practice
  • Aboriginal Engagement & Cultural Safety
  • Family Violence Support & Safety Planning
  • Alcohol & Other Drugs (AOD) Intervention
  • Microsoft Office, Record-Keeping Systems, Report Writing & Compliance
  • Collaborative Stakeholder Engagement

personal attributes

  • Client-centred practice
  • Calm under pressure
  • Creative problem-solving
  • Excellent communication skills
  • Capacity building
  • Empathetic and respectful client rapport
  • High emotional intelligence
  • Down to earth
  • Approachable
  • Conflict resolution
  • Listening skills
  • Time management
  • Creative problem-solving
  • Time management
  • Excellent communication skills

Certification

  • Working with Children Check
  • NDIS Worker Screening Check
  • Police Check (National)
  • Driver’s Licence (Full)
  • First Aid & CPR Certification

Timeline

Residential Youth Worker Certification - undefined

Bachelor - Community Services

Diploma - Nursing

Certificate III - Aged Care

Community and Disability Case Worker

Scope

Child, Youth, and Disability Support Officer

On Call

Support Worker and Medication Assistance

Regis

Graduate Diploma - Management (Learning)

Kirandeep .