KIRANDEEP KAUR
KAPURTHALA,PUNJAB
Summary
Resourceful Travel Consultant passionate about providing dream experiences in leisure travel. Strong research background and love of all things travel. Extensive career in hospitality working with clients pursuing unique vacation adventures. Sales-oriented travel expert with excellent administrative skills and experience working for well-known agencies. Proven expertise in customer service and in resolving conflicts. Provide exceptional service and quality obtained from years of hands-on experience in corporate travel industry.
Overview
4
4
years of professional experience
Work History
TOURS AND TRAVEL AGENT (AIR TICKETING)
GTK GROUP INC.
12.2016 - 09.2020
- Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
- Streamlined booking processes for improved efficiency and reduced wait times for customers.
- Developed strong relationships with suppliers, securing exclusive deals and discounts for clients.
- Implemented a new customer relationship management system to better track client interactions and preferences, resulting in repeat bookings.
- Expanded the agency''s destination offerings by researching emerging travel trends and negotiating contracts with new providers.
- Organized group tours, coordinating logistics and accommodations to ensure a smooth experience for all participants.
- Improved overall revenue by upselling additional services such as excursions, insurance, and upgraded accommodations when appropriate.
Education
TOURS AND TRAVEL TRAINING - TOURS AND TRAVELS (AIR TICKETING)
AMADEUS
DELHI12.2016
Bachelor of Arts - INSTRUMENTAL MUSIC
GURU NANAK DEV UNIVERSITY
KARTARPUR05.2016
Skills
- Travel Research
- Itineraries
- Client Amenities
- Overseas Tours
- Administrative Tasks
- Travel Insurance
- Hotel Accommodations
- Marketing
Timeline
TOURS AND TRAVEL AGENT (AIR TICKETING)
GTK GROUP INC.
12.2016 - 09.2020
TOURS AND TRAVEL TRAINING - TOURS AND TRAVELS (AIR TICKETING)
AMADEUS
Bachelor of Arts - INSTRUMENTAL MUSIC
GURU NANAK DEV UNIVERSITY
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