KIRANDEEP KAUR
Melbourne,Australia
Summary
Adept Chef and customer service specialist with a proven track record at Chaskah Indian Restaurant, enhancing food quality and kitchen efficiency. Skilled in knife techniques and verbal communication, I excel in high-pressure environments, significantly improving customer satisfaction and loyalty through empathetic dispute resolution and meticulous attention to food safety. Talented kitchen leader and team motivator successful at maintaining staff focus and productivity in high-volume, fast-paced operations. Experienced with Indian cuisine, sourcing ingredients, controlling budgets and boosting restaurant profiles. Conversational English, Hindi and Punjabi skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Chef
General Public
Corio, VIC
03.2025 - Current
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
Front of House Employee
Routley’s Bakery
North Geelong
11.2024 - Current
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Chef
Chaskah Indian Restaurant
Truganina, VIC
03.2022 - 03.2024
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Trained kitchen staff to perform various preparation tasks under pressure.
Customer Service Representative
Melbourne Bakehouse
Port Melbourne, VIC
01.2020 - 08.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Front of House Staff Member
Laurent Bakery
Melbourne, VIC
01.2019 - 08.2020
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Education
Chef Training
Pax Institute of Education
Melbourne, VIC10.2022
Bachelor of Hospitality Management - Business Management
Box Hill Institute of TAFE
Melbourne, VIC07.2020
Skills
- Food safety and sanitation
- Knife Skills
- Cooking techniques
- Food quality
- Kitchen Management
- Kitchen Operations
- Verbal and written communication
- Hospitality service expertise
- Allergen awareness
Certification
- Food Handling Certificate
- RSA Certificate
Timeline
Chef
General Public
03.2025 - Current
Front of House Employee
Routley’s Bakery
11.2024 - Current
Chef
Chaskah Indian Restaurant
03.2022 - 03.2024
Customer Service Representative
Melbourne Bakehouse
01.2020 - 08.2021
Front of House Staff Member
Laurent Bakery
01.2019 - 08.2020
Chef Training
Pax Institute of Education
Bachelor of Hospitality Management - Business Management
Box Hill Institute of TAFE