Summary
Overview
Work History
Education
Skills
Timeline
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Kiranpreet Kaur

Wollert,VIC

Summary

Dynamic Lead Cake and Pastry Decorator at Cheese Cake Shop, skilled in cake design and vendor negotiation. Achieved high customer satisfaction through innovative custom creations and effective employee training. Proven ability to enhance product quality and presentation while ensuring compliance with food safety standards. Strong team leadership and client communication drive success.

Overview

4
4
years of professional experience

Work History

Lead Cake and Pastry Decorator

Cheese Cake Shop
Melbourne, VIC
02.2021 - Current
  • Ensured compliance with health regulations regarding sanitation, food storage, and temperature controls.
  • Reviewed employee performance evaluations to assess progress in skill development over time.
  • Analyzed customer feedback data to identify potential areas for improvement in product quality or presentation.
  • Monitored customer satisfaction ratings regularly to ensure high-quality service was consistently provided.
  • Negotiated contracts with vendors for ingredients needed for cake production.
  • Created custom designed cakes and pastries for special occasions, such as weddings, birthdays, anniversaries, and corporate events.
  • Developed training programs for new employees related to preparing cakes and pastries according to established standards.
  • Maintained records of customer orders including pricing information for billing purposes.

PCA

Estia health
Epping, Vic
02.2022 - 06.2024
  • Assisted patients with recreational activities such as reading books or playing board games.
  • Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
  • Provided emotional support and companionship to elderly clients experiencing loneliness or depression.
  • Maintained accurate records of client care services provided on a daily basis.
  • Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
  • Transported clients from one location to another in an efficient manner.
  • Ensured safety of patients by using appropriate lifting techniques while assisting them with mobility activities.
  • Accompanied clients to doctor's appointments and outings when necessary.

Education

cert 3 - Certificate 3 in Aging Support

New Future Training
Melbourne, VIC
03-2019

Skills

  • Cake design
  • Pastry preparation
  • Food safety
  • Customer service
  • Vendor negotiation
  • Employee training
  • Order fulfillment
  • Team leadership
  • Time management
  • Client communication
  • Inventory management
  • Performance evaluation
  • Expert fondant handling

Timeline

PCA

Estia health
02.2022 - 06.2024

Lead Cake and Pastry Decorator

Cheese Cake Shop
02.2021 - Current

cert 3 - Certificate 3 in Aging Support

New Future Training

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Kiranpreet Kaur