Kirbie Ewers

Company Overview: ABORIGINAL MATERNAL INFANT HEALTH SERVICE (FULL-TIME EMPLOYMENT)

• Working in conjunction with Midwives and Child and Family Health Nurses, client transportation, documentation, care navigation, health advocacy, liaising with specialists and allied health professionals, client engagement, coordinating access to culturally appropriate services
• Developed strong working relationships with colleagues and external partners to facilitate effective collaboration on shared goals.
• Participated in interdisciplinary case conferences to develop comprehensive care plans that addressed the diverse needs of each patient.
• Advocated for vulnerable populations within the healthcare system, working diligently to ensure equal access to essential services and supports.
• Improved patient outcomes by providing comprehensive health education and promoting preventive care measures.
• Supported families navigating complex healthcare systems by providing guidance on available resources and assistance programs.
• Supported patients and family members, actively listening to concerns and offering compassionate care.
• Transported patients to and from appointments, assisting with getting in and out of vehicles.

Company Overview: NEW DIRECTIONS 'MUMS AND BUBS' PROGRAM (FULL-TIME EMPLOYMENT)

• Working in the New Directions (Mums and Bubs) program, confidentiality, time management, liaise with specialists rooms to book appointments, completion of documentation, infection control, assisting procedures, client transportation, communication, identifying medical terminology, working within a team and independently, strategical thinking, prioritising workload
• Advocated for vulnerable populations within the healthcare system, working diligently to ensure equal access to essential services and supports.
• Improved patient outcomes by providing comprehensive health education and promoting preventive care measures.
• Supported families navigating complex healthcare systems by providing guidance on available resources and assistance programs.
• Supported patients and family members, actively listening to concerns and offering compassionate care.
• Transported patients to and from appointments, assisting with getting in and out of vehicles.
• Continuously improved clinical skills through ongoing professional development opportunities, keeping abreast of latest industry trends and best practices.
• Fostered interdisciplinary collaboration by sharing insights from clinical observations with other healthcare professionals on the team.

Company Overview: COONAMBLE AMS (FULL-TIME EMPLOYMENT)

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Answered central telephone system and directed calls accordingly.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.
• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
• Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
• Prepared and arranged instruments, medications, and required materials for dental procedures.
• Documented patient dental health information, medical history, and vital signs for future reference.
• Explained treatment procedures and instructed patients on home care guidelines.
• Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
• Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.

Company Overview: PATHOLOGY COLLECTION (FULL-TIME EMPLOYMENT)

• Assisted in inventory management, ordering supplies as needed to maintain an organized workspace for efficient blood collection procedures.
• Demonstrated patience and empathy while working with needle-phobic patients, helping to ease their anxiety during the procedure.
• Contributed to quality assurance efforts by participating in regular audits, ensuring compliance with industry standards.
• Managed patient records meticulously, ensuring accuracy and confidentiality during data entry processes.
• Ensured proper labeling and storage of collected specimens, preventing mix-ups and errors during lab analysis stages.
• Maintained a safe working environment by adhering to strict sanitation protocols and disposing of hazardous waste properly.
• Improved patient comfort by employing gentle and efficient blood collection techniques.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Centrifuged blood samples as outlined in clinical protocols.
• Collected blood samples using tourniquets, syringes, butterfly needles, and straight needles.
• Verified proper storage and transportation of specimens to laboratories.

Company Overview: COONAMBLE BOWLING CLUB (PART-TIME EMPLOYMENT) approx. 20-30hrs /week

• Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
• Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
• Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
• Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
• Labeled and stored all food items correctly and checked expiration dates routinely.
• Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
• Plated and presented food following chef requirements.
• Transported food items from storage areas to kitchen for prepping.
• Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
• Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure.
• Facilitated team-oriented atmosphere, improving overall kitchen morale and productivity.

Company Overview: COONAMBLE RSL CLUB (PART-TIME EMPLOYMENT) approx. 10-20hrs /week

• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Used cash registers and credit card machines to cash out customers.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Processed orders and sent to kitchen employees for preparation.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Inspected dishes and utensils for cleanliness.