Organised and reliable administrative professional with strong experience in high-volume data entry, records management, and general office administration. Skilled at working independently to meet deadlines while maintaining a high level of accuracy and attention to detail. Proficient in Microsoft Office, especially Excel, with a demonstrated ability to manage shifting priorities in fast-paced environments. Known for clear communication, strong work ethic, and building effective working relationships with team members and stakeholders.
Overview
12
12
years of professional experience
Work History
Administration Officer
QBuild – Department of Energy and Public Works
05.2024 - 05.2025
Delivered high-volume data entry with a strong focus on accuracy and compliance across multiple internal systems.
Provided general administrative support including file management, recordkeeping, document preparation, and correspondence handling.
Maintained and updated internal registers and databases to ensure accurate tracking of work orders, contractor activity, and asset management.
Managed and prioritised shared inboxes and responded to internal queries in a timely and professional manner.
Assisted in coordinating travel and scheduling arrangements for team members, including bookings and itineraries.
Maintained a high level of confidentiality when dealing with sensitive departmental information and contractor documentation.
Liaised effectively with internal teams, contractors, and other government departments to support project delivery and day-to-day operations.
Adapted quickly to changing workloads and departmental priorities, demonstrating initiative and reliability in fast-paced environments.
Senior Administration Officer
Department of Transport and Main Roads
04.2022 - 04.2024
Performed a wide range of administrative duties to support the efficient operation of departmental teams and projects.
Accurately processed and entered high volumes of data into internal systems, ensuring information was complete, up to date, and in line with departmental standards.
Managed and maintained records and filing systems, including sorting, archiving, and renaming digital files to support effective information retrieval.
Responded to enquiries and managed correspondence through shared inboxes, ensuring timely and professional communication.
Maintained and updated databases and registers to track operational activities, assets, and stakeholder interactions.
Prioritised competing tasks to meet strict deadlines and changing operational needs, while maintaining attention to detail.
Collaborated with internal teams and external stakeholders to ensure the smooth flow of information and support ongoing departmental initiatives.
Adhered to confidentiality and information management protocols in all aspects of administrative work.
Data Entry Administrator
Queensland Health
01.2019 - 01.2022
Accurately entered and updated patient and clinical information across various Queensland Health systems in accordance with strict confidentiality and privacy guidelines.
Managed large volumes of data entry tasks with a focus on precision and timeliness to support healthcare delivery and reporting requirements.
Maintained and updated internal databases, registers, and spreadsheets used for clinical tracking, reporting, and operational purposes.
Performed routine records management duties including sorting, filing, scanning, and renaming digital files to align with departmental standards.
Prioritised daily tasks to meet critical deadlines in a high-pressure, fast-paced environment, often with competing demands.
Applied strong attention to detail and analytical skills to interpret and validate written and numerical information.
Supported general administrative functions such as correspondence preparation, appointment coordination, and document handling.
Administration Officer
Shine Lawyers
01.2013 - 01.2019
Provided administrative support to legal teams, ensuring efficient handling of case files, correspondence, and client documentation.
Managed and maintained physical and digital records, including scanning, file naming, archiving, and updating internal systems.
Performed accurate and timely data entry into client and case management databases, ensuring compliance with legal and privacy standards.
Prepared and formatted legal documents, correspondence, and reports for internal and external use.
Handled inbound and outbound communications, including client calls, emails, and appointment scheduling.
Liaised with clients, legal professionals, and third-party providers to coordinate information and support case progression.
Assisted in managing calendars, booking meetings, and organising travel for legal staff when required.
Maintained a high level of confidentiality and discretion when dealing with sensitive legal and client information.
Senior Advisor Capability Development (AO6) at RoadTek - Department of Transport and Main RoadsSenior Advisor Capability Development (AO6) at RoadTek - Department of Transport and Main Roads
Business Support Coordinator at Department of Housing, Local Government, Planning and Public Works - QBuild Far West District OfficeBusiness Support Coordinator at Department of Housing, Local Government, Planning and Public Works - QBuild Far West District Office