Streamlined procurement processes to reduce overall facility operating costs.
Conducted regular safety audits for compliance with regulations.
Formalised various risk assessment and BOA claims submitted by the tenants prior to approval.
Implemented preventive maintenance schedules to extend equipment lifespan.
Worked directly with vendors to ensure prompt attendance and resolution of building faults.
Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
Site Manager
ATO
06.2021 - 08.2024
Manage, organise and oversee a broad range of in-house projects. Develop strategies, provide professional advice and support for internal and external stakeholders in relation to all Workplace Services matters. Directed projects to meet contractual demands and update building spaces.
Plan, compile and lead the activities of team members to ensure prompt action and delivery of service requests. Monitor progress to ensure quality and timely outcomes relating to building maintenance, staff accommodation and service delivery.
Develop and cultivate professional relationships with all stakeholders including executives through effective communication, mediation, and exemplary interpersonal skills.
Implemented effective communication strategies to maintain ongoing dialogue with clients, fostering long-term partnerships.
Train and educate staff on recognising and resolving issues using applied knowledge and forward thinking. Encourage team members to express new ideas, analyse alternative courses of action and advance improvement using their own initiative.
Develop and cultivate professional relationships with all stakeholders including executives through effective communication, mediation, and exemplary interpersonal skills.
National Support Officer
ATO
02.2021 - 06.2021
Maintain quality assurance standards, including on-site evaluations, internal audits, and staff surveys.
Liaise with vendors, contractors, and professional services personnel to properly process orders in alignment with needs and specifications of management.
Process a variety of purchase orders as required to maintain high stock levels of necessary equipment.
Workplace Services Officer
ATO
09.2019 - 02.2021
Resolve staff problems, improved operations and provided exceptional client support.
Consistently strive to deliver the highest quality service across all sectors of the workplace.
Resolve conflicts and negotiated mutually beneficial agreements between parties.
Provide administration support for the team and senior management.