Kirisimasi (Kiri) Toaitiiti
Hyde Park,QLD
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
15
15
years of professional experience
Work History
Business Office Assistant (Family Business)
4 Seasons Tree Lopping Services (Family Business)
Wyndham Vale , VIC
12.2009 - Current
- Answered telephone calls from customers regarding billing inquiries or payment issues.
- Maintained customer account records by updating information such as contact details, payment history and credit limits.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Participated in team-building activities to enhance working relationships.
- Business Banking, Completed and mailed contracts, invoices or checks.
Customer Service Cashier
IGA Supermarket
Tully, QLD
02.2020 - 12.2021
- Greeted customers and provided friendly customer service.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Counted money in drawers at beginning and end of each shift.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Resolved customer complaints and maintained clean and tidy checkout area.
Educator
Family Home Child Care
Greenbank, QLD
04.2016 - 11.2018
- Managed daily activities and routines for up to 6 children in a home daycare setting.
- Provided nutritious snacks and meals according to established guidelines.
- Provided first aid or CPR when appropriate.
- Planned and implemented age-appropriate activities such as arts, crafts, music, games, outdoor play and educational lessons.
- Organized nap time routines including changing diapers and clothing when necessary.
- Maintained a safe environment for all children by adhering to safety regulations and procedures.
- Instructed children on proper hygiene habits such as hand washing and toileting practices.
Education
Certificate III - Pathology Collector
All Health Training
03.2022
Certificate III - Business Administration
Sero Institute
Brisbane, QLD08.2018
Diploma - Tourism And Travel Services Marketing Operations
Avondale Institute
Napier New Zealand 03.2016
Skills
- Teambuilding
- Decision-Making
- Flexible and Adaptable
- Active Listening
- Multitasking Abilities
- Excellent Communication
- Written Communication
- PPE Compliance
- Interpersonal Communication
- G-Suite
- Self-Motivated
- Data Entry
- Attention to Detail
- Problem-Solving
- First Aid/CPR
- Good Telephone Etiquette
Additional Information
References : Available upon request
Timeline
Customer Service Cashier
IGA Supermarket
02.2020 - 12.2021
Educator
Family Home Child Care
04.2016 - 11.2018
Business Office Assistant (Family Business)
4 Seasons Tree Lopping Services (Family Business)
12.2009 - Current
Certificate III - Pathology Collector
All Health Training
Certificate III - Business Administration
Sero Institute
Diploma - Tourism And Travel Services Marketing Operations
Avondale Institute
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