Experienced Cluster Maintenance Manager with a proven track history of achieving key performance indicators. Excellent customer service skills with a customer/quality focus. Leader of a small maintenance based team looking after three hotels based in Sydney. Eleven and a half years of service to date working for Mantra Accor.
Overview
12
12
years of professional experience
Work History
Cluster Maintenance Manager
Mantra Accor
Matra Chatswood, Kent And Sydney Central
01.2023 - Current
Supervise employee performance, preventive maintenance, and safety.
Improved equipment reliability by implementing a preventive maintenance program and managing repair schedules.
Collaboration with general managers and other key stakeholders to coordinate maintenance activities around production schedules.
Monitoring priorities and liaison between maintenance team and management, delegating tasks to ensure completion on time.
Management of a small maintenance team, providing guidance and support for skill development and performance improvement.
Establishment and documentation of protocols for preventive maintenance procedures.
Ongoing promotion of a culture of continuous improvement within the maintenance team by encouraging open communication, problem-solving initiatives, and employee engagement activities.
Mentoring of new hires in company procedures, safety protocols, and technical skills necessary for their roles as maintenance professionals.
Ensuring ongoing compliance with all applicable regulations through diligent record-keeping, reporting practices, and regular audits.
Enhanced safety standards through regular inspections, staff training, and adherence to all relevant legislation and guidelines.
Monitoring of maintenance contracts with external service providers.
Maintaining positive customer relations by addressing problems head-on and implementing successful corrective actions.
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