Summary
Overview
Work History
Education
Skills
Languages
Timeline
References
Generic

Kirollos Ghaly

Melbourne,Australia

Summary

offering more than 9 years of experience within a leading national drugstore chain and a small community pharmacy. Dedicated, hard-working and reliable professional who maintains a focus on accuracy and delivers courteous service at all times. Confident and dependable professional with extensive experience in the area of customer service; articulate problem solver with superior communication skills, organized, meticulous, and extremely thorough.

Overview

11
11
years of professional experience

Work History

CPAP Therapy Consultant

CPAP VICTORIA
01.2025 - Current

Consulting / Patient Education:

Providing advice, education and services for sleep patients both face to face & over the telephone

  • Assisted patients with mask fitting and machine setup, ensuring optimal comfort and usage.
  • Enhanced patient compliance by providing thorough CPAP education and support.
  • Consistently met departmental goals for patient outreach and follow-up appointments through diligent scheduling practices.
  • Increased overall patient satisfaction by offering personalized solutions tailored to individual needs and preferences.
  • Promoted adherence to therapy by closely monitoring usage data provided by devices.

Stock Manager

Direct Chemist Outlet
03.2023 - 10.2024
  • Maintain proper storage and security conditions for drugs
  • Receive written prescription or refill requests and verify that information is complete and accurate
  • Dispenses prescription medication and other medical products to patients under direction of licensed pharmacist
  • Counts pills, labels bottles, prices, and compounds medications to prepare prescriptions for patients as directed
  • Performs administrative duties, including answering phones, receiving and inputting prescription orders, operating cash registers, and restocking inventory
  • Gathers, organises, and assesses patient information
  • Supplies patients with information and education on their prescriptions
  • Monitors prescription-filling process to ensure compliance with relevant regulations and pharmacy policies
  • Liaises with healthcare providers and patients to obtain correct prescription information
  • Answers patients' questions about their medications under the supervision of the pharmacist
  • Packing Webster using Webster care and Best-med software
  • Takes inventory of drugs on hand and records results
  • Places orders for additional drugs as directed by the pharmacist
  • Maintains electronic patient information
  • Prepares billing information for medications
  • Completes patients' sales transactions for purchase of prescription and over-the-counter medications as well as other pharmaceutical products

Pharmacy Assistant

Shire Compounding Chemist
07.2018 - 02.2023

Pharmacy Assistant

Nile Compouding Chemist
07.2017 - 02.2023
  • Maintain proper storage and security conditions for drugs
  • Receive written prescription or refill requests and verify that information is complete and accurate
  • Dispenses prescription medication and other medical products to patients under direction of licensed pharmacist
  • Counts pills, labels bottles, prices, and compounds medications to prepare prescriptions for patients as directed
  • Performs administrative duties, including answering phones, receiving and inputting prescription orders, operating cash registers, and restocking inventory
  • Gathers, organises, and assesses patient information
  • Supplies patients with information and education on their prescriptions
  • Monitors prescription-filling process to ensure compliance with relevant regulations and pharmacy policies
  • Liaises with healthcare providers and patients to obtain correct prescription information
  • Answers patients' questions about their medications under the supervision of the pharmacist
  • Packing Webster using Webster care and Best-med software
  • Takes inventory of drugs on hand and records results
  • Places orders for additional drugs as directed by the pharmacist
  • Maintains electronic patient information
  • Prepares billing information for medications
  • Completes patients' sales transactions for purchase of prescription and over-the-counter medications as well as other pharmaceutical products

Head Chef

Dezerts
02.2015 - 03.2017

Education

Bachelor of Paramedic Practice with Honours -

La Trobe University
11.2024

Diploma of Emergency Health care -

Australian Paramedical College
07.2022

Bachelor of Biomedical Science -

University of Sydney
06.2019

Skills

  • Decision Making
  • Ability to Multitask
  • Communication
  • Teamwork
  • Communication Skills
  • Fast Learner
  • Leadership
  • Ability to Work Under Pressure
  • Time Management
  • Ability to Work in a Team

Languages

English
Full Professional
Arabic
Native or Bilingual

Timeline

CPAP Therapy Consultant

CPAP VICTORIA
01.2025 - Current

Stock Manager

Direct Chemist Outlet
03.2023 - 10.2024

Pharmacy Assistant

Shire Compounding Chemist
07.2018 - 02.2023

Pharmacy Assistant

Nile Compouding Chemist
07.2017 - 02.2023

Head Chef

Dezerts
02.2015 - 03.2017

Diploma of Emergency Health care -

Australian Paramedical College

Bachelor of Biomedical Science -

University of Sydney

Bachelor of Paramedic Practice with Honours -

La Trobe University

References

  • Tamer Hanna, Nile Compounding Chemist, 0401927867
  • Michael Saad, Nile Compounding Chemist, 0450108503
  • Emily Sam, Direct Chemist Outlet, 0432182189
  • Larrisa Liu, CPAP Victoria, 0499 451 315


Kirollos Ghaly