Kirolos Boctor
Doonside
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Physiotherapy Aide/Clinical Sports Massage Therapist
Baysictechnique Physiotherapy
07.2024 - Current
- Provided hands-on support to physiotherapists with patient care, including treatment setup, exercise demonstration, and rehabilitation program guidance
- Delivered soft tissue treatments such as trigger point therapy, sports massage, and dry cupping to assist in recovery, injury prevention, and performance optimisation
- Assisted in maintaining a clean, organised, and professional clinical environment, ensuring equipment and treatment areas were prepared for use
- Communicated clearly with clients to ensure comfort, explain treatment techniques, and support their rehabilitation goals
- Gained experience working with a variety of musculoskeletal conditions and athletic populations in a fast-paced clinic setting
Medical Receptionist
Tomorrow Psychiatry
07.2023 - 08.2024
- Managed patient check-ins by verifying insurance coverage, collecting payments, and updating accounts accordingly.
- Updated patient records, medical histories, and contact information for traceability.
- Scanned and documented new patient information in electronic health records for registration purposes.
- Greeted patients immediately upon arrival, providing excellent customer service.
- Scheduled appointments, managed calendars, and coordinated meetings efficiently.
- Used basic knowledge of medical terminology in daily office tasks.
- Completed insurance or other claim forms.
- Generated patient-specific letters for insurance companies to ensure accurate reimbursement of services.
Customer Service Technician/Sales
Phone Shop
11.2022 - 07.2023
- Developed relationships with customers by providing accurate information and helpful advice.
- Managed multiple tasks simultaneously while striving for excellence in quality assurance measures.
Team Member
Target
09.2021 - 08.2022
Team Member
KFC
03.2019 - 04.2020
Education
Bachelor's degree - Sport and Exercise Science
Australian Catholic University
05.2025
High School - Year 12
St Andrews College
01.2022
Certificate I - IV - Construction
St Andrews College
01.2022
Skills
- Cash Handling
- Medical Scheduling
- Medical Billing
- Medical Transcription
- Records Management
- Payment Collection
- Proficient in Pracsoft
- Soft tissue mobilization
- Sports injury management
- Patient care
- Customer service
- Patient service
- Proficient in Cliniko
- Attention to detail
- Medical report writing
Languages
English
Native or Bilingual
Arabic
Limited Working
Timeline
Physiotherapy Aide/Clinical Sports Massage Therapist
Baysictechnique Physiotherapy
07.2024 - Current
Medical Receptionist
Tomorrow Psychiatry
07.2023 - 08.2024
Customer Service Technician/Sales
Phone Shop
11.2022 - 07.2023
Team Member
Target
09.2021 - 08.2022
Team Member
KFC
03.2019 - 04.2020
High School - Year 12
St Andrews College
Certificate I - IV - Construction
St Andrews College
Bachelor's degree - Sport and Exercise Science
Australian Catholic University
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