KIROLOS GEORGEY
Taylors Hill,VIC
Summary
Highly motivated and dedicated individual with a combined 5 years of experience in sales and customer service. Proven track record of consistently exceeding performance targets and delivering excellent customer service. Strong work ethic and ability to multitask in fast-paced environments. Whether it's Hybrid, Remote or at the office, no matter the working condition, location or task I'm committed to helping the business achieve its goals.
Overview
5
5
years of professional experience
Work History
Senior Sales Development Representative
The Hut Group
09.2023 - Current
- Qualified leads by scheduling introductory discovery meetings and calls.
- Assessed customer needs and developed customized solutions to drive sales.
- Collaborated with sales, marketing and other internal teams to meet shared goals.
- Conducted market research to discover new leads, opportunities and messaging.
- Presented professional image consistent with company's brand values.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Proficiency within ZOHO CRM, Salesloft & Sales Navigator
Sales Development Representative
Entry Education
03.2022 - 09.2023
- Managing new and existing accounts
- Generating and contacting new leads/generating sales
- Managing enquiries through live chat, email, phone calls and enquiry forms
- Recording all communications within a specified CRM (Hubspot)
- Working with RTO Management Software (VASTO and Axcelerate)
- Extensive Inbound and Outbound phone call experience
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
CUSTOMER SERVICE SUPERVISOR
Coles Keilor
04.2019 - 03.2022
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Coached employees through day-to-day work and complex problems.
- Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
- Coached team members to deliver hospitable, professional service while adhering to set service models.
MCDONALD'S CREW TRAINER
Mcdonalds Caroline Springs
10.2018 - 12.2019
- Responsible for Training new hires
- Monitoring employee and business performance
- Ensuring compliance with company standards
Education
BACHELOR OF BUSINESS - Business
RMIT University
Melbourne, VIC03.2025
High School Diploma -
Lakeview Senior College
12.2021
Diploma in Property
Entry Education
01.2023
Certificate IV in Real Estate Practice
Entry Education
08.2022
Skills
- Strong communication skills
- Proficiency in HubSpot, ZOHO, Salesloft & Sales Navigator
- Excellent Negotiation skills
- B2B & B2C Sales experience
- Rapport Building
- Computer Literacy
- Market and industry knowledge
- Strong Communication
Timeline
Senior Sales Development Representative
The Hut Group
09.2023 - Current
Sales Development Representative
Entry Education
03.2022 - 09.2023
CUSTOMER SERVICE SUPERVISOR
Coles Keilor
04.2019 - 03.2022
MCDONALD'S CREW TRAINER
Mcdonalds Caroline Springs
10.2018 - 12.2019
BACHELOR OF BUSINESS - Business
RMIT University
High School Diploma -
Lakeview Senior College
Diploma in Property
Entry Education
Certificate IV in Real Estate Practice
Entry Education
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