Kirra Gray
Buderim
Summary
Dynamic and reliable professional with a proven track record at Kmart as well as McDonald's, excelling in customer service and sales. Known for building strong relationships and consistently exceeding sales targets. A fast learner with exceptional multitasking abilities, I thrive in team environments while maintaining a commitment to quality and efficiency.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's Restaurant
08.2021 - 03.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
Package Labeller and Folder
TLC Petfoods
03.2014 - 03.2015
- Enhanced team productivity with efficient folder management and document retrieval processes.
- Provided excellent customer service while assisting colleagues in locating specific documents within the extensive filing system.
- Performed routine quality checks on the folder system''s organization and accuracy, making necessary adjustments to maintain a high level of efficiency and effectiveness.
- Maintained confidentiality of sensitive information by adhering to company policies and industry regulations regarding recordkeeping.
Sales Assistant
Kmart
01.2010 - 04.2012
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Managed inventory levels to minimize stockouts and overstock situations, ensuring optimal product availability.
Education
HSC - High School Curriculum
Maroochydore State High School
Maroochydore, QLD11.2011
Certificate III - Fashion Design
TAFE
Nambour, QLD10.2010
Certificate II - Fashion Design
TAFE
Nambour, QLD10.2009
Skills
- Fast learner
- Polite and well mannered
- Friendly and works well with others and in groups
- Responsible
Certification
- RSA
- RSG
- FIRST AID
- FOOD AND HANDLING
Timeline
Crew Member
McDonald's Restaurant
08.2021 - 03.2023
Package Labeller and Folder
TLC Petfoods
03.2014 - 03.2015
Sales Assistant
Kmart
01.2010 - 04.2012
HSC - High School Curriculum
Maroochydore State High School
Certificate III - Fashion Design
TAFE
Certificate II - Fashion Design
TAFE
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