Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kirra Kniese

Kirra Kniese

Clyde North,VIC

Summary

Enthusiastic individual with a proven track record in customer service and effective communication. Committed to resolving issues swiftly and fostering a collaborative team environment. Prepared to enhance customer experiences and support business goals.

Overview

5
5
years of professional experience

Work History

FOH & BOH

Red Rooster
Clyde North, VIC
07.2023 - Current
  • Handled cash, credit, and digital payments accurately and securely.
  • Resolved customer complaints in a professional manner.
  • Performed cash handling duties such as deposits, withdrawals, and balancing registers.
  • Greeted customers and provided friendly customer service.
  • Created detailed reports on inventory levels and discrepancies in stock count.

Waitress

Stumps Cafe
Alice Springs, NT
01.2021 - 07.2023
  • Resolved customer complaints promptly to enhance overall dining experience.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Trained new employees to perform duties.
  • Provided friendly and efficient service to all cafe customers.

Education

Certificate in Accounts Administation And Payroll -

TCA
03-2026

High School Diploma -

Alkira Secondary
Narre Warren
10-2024

Certificate II in Health Services -

Charles Darwin University
Darwin, NT
06-2023

Certificate II in Business -

Charles Darwin University
Darwin, NT
02-2023

Skills

  • Customer service
  • Cash handling
  • Effective communication
  • Team building
  • Employee training
  • Friendly, positive attitude
  • Data entry

Timeline

FOH & BOH

Red Rooster
07.2023 - Current

Waitress

Stumps Cafe
01.2021 - 07.2023

Certificate in Accounts Administation And Payroll -

TCA

High School Diploma -

Alkira Secondary

Certificate II in Health Services -

Charles Darwin University

Certificate II in Business -

Charles Darwin University
Kirra Kniese