Summary
Overview
Work History
Education
Skills
Certification
Timeline
Employee Of The Year
Generic

Kirra Rausch

Fairfield

Summary

Dynamic sales professional with a proven track record at Mounties Care, recognized as Employee of the Year. Expert in customer relations and sales development, consistently achieving targets through effective upselling and cross-selling strategies. Strong interpersonal communication skills enhance client engagement, driving repeat business and revenue growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Representative

Total Tools Smithfield
04.2025 - Current
  • Assisted customers in identifying product needs and provided tailored solutions.
  • Supported sales team by preparing product displays and marketing materials.
  • Learned and utilized customer relationship management (CRM) systems to track leads.
  • Engaged with customers regarding product and maintenance repairs.

Sales Supervisor

Mounties Care
08.2023 - 04.2025
  • Supervised daily sales operations, ensuring team met customer service standards.
  • Trained new staff on product knowledge and sales techniques to enhance performance.
  • Monitored inventory levels, coordinating with suppliers to maintain stock availability.
  • Assisted in implementing promotional strategies to drive sales growth and customer engagement.
  • Awarded Employee Of The Year.
  • Analyzed sales data to identify trends and inform decision-making for inventory management.
  • Resolved customer inquiries and complaints promptly, enhancing overall satisfaction ratings.
  • Collaborated with management to assess team performance and recommend training programs for improvement.
  • Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
  • Developed strong relationships with key clients, resulting in repeat business and increased revenue.
  • Coordinated promotional events to showcase product offerings effectively, attracting new customers to the brand.


Sales Associate

Ronis Home Depot
07.2022 - 07.2023
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Maintained knowledge of current promotions and sales to effectively communicate with clients.
  • Processed transactions accurately using point-of-sale systems, ensuring smooth checkout operations.
  • Collaborated with team members to achieve daily sales targets and optimize store performance.

Education

No Degree - Cert 3 Individual Support Ageing

TAFE NSW
NSW
01-2016

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Sales expertise
  • Product and service knowledge
  • Sales closing
  • Sales development
  • Upselling and cross selling
  • Business development
  • Cold calling
  • Product promotions

Certification

Certificate 3 Individual Support


First Aid Certificate


NDIS Workers Screening


Full Manual Drivers licence


Timeline

Sales Representative

Total Tools Smithfield
04.2025 - Current

Sales Supervisor

Mounties Care
08.2023 - 04.2025

Sales Associate

Ronis Home Depot
07.2022 - 07.2023

No Degree - Cert 3 Individual Support Ageing

TAFE NSW

Employee Of The Year

I was awarded Employee of the year 2023 for outstanding customer service.

Kirra Rausch