Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Kirra Voller

Summary

Empathetic Youth Worker passionate about providing meaningful support and services to clients. Excellent communicator bringing 10 years of comprehensive experience developing and implementing core programs to meet needs for self-development, homelessness and drug and alcohol abuse. Creative and understanding professional commended for modelling and teaching life skills and promoting diversity by exposing clients to multicultural experiences. Accomplished in optimizing outreach strategies and improving program operations to maximize effectiveness and resource utilization. Knowledgeable about in-person and online means for reaching members of the community. Strategic and decisive leader with hardworking mentality and 10 years of related experience.

Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Enthusiastic Teaching Assistant with significant classroom experience and dedication to student success. Helps teachers manage high workloads and demanding targets by handling diverse support tasks. Great with students and excels at multitasking. Energetic Singer skillful in maintaining energy and delivering excellent performances in front of large audiences. Knowledgeable about recording studio equipment and recording procedures. Well-versed in various styles of music. Dedicated professional well-versed in nonprofit operations processes and requirements. Well-versed in different types of donations, acknowledgment protocols and relationship-building strategies.

Overview

16
16
years of professional experience

Work History

Contract Youth Worker

Red Dust Role Models
01.2023 - Current
  • Assisted in recruiting new mentors to expand the program''s reach within the community at large.
  • Tracked participant progress through regular assessments and adjusted mentoring approaches as needed to ensure success.
  • Established a safe and supportive environment for youths, fostering open communication and trust.
  • Increased awareness of the program within the community by participating in outreach initiatives and representing the organization at various local events.
  • Managed event planning logistics for special events involving both youth participants and their families, strengthening relationships between the two groups.
  • Coordinated with community organizations to provide additional resources and support for the youths in the program.
  • Served as a liaison between the organization and key stakeholders, fostering trust through open communication and transparent decision-making processes.
  • Advocated for underrepresented populations within the community, ensuring their voices were heard when shaping organizational policies or planning new programs.
  • Maintained an up-to-date knowledge of best practices in community outreach, regularly attending professional development workshops and networking events to stay informed about new strategies or tools that could enhance program impact.
  • Conducted community workshops to promote different programs and educate public on available services.
  • Developed long-lasting partnerships with local leaders, management team and peers with active engagement, exemplary communication and consistent issue resolution.
  • Established partnerships with local arts organizations to enhance program offerings and create unique opportunities for collaborative practice experiences.
  • Improved patients'' emotional expression through tailored musical interventions and activities.
  • Provided mentorship to aspiring singer-songwriters through workshops and private lessons, sharing valuable industry knowledge and experience.
  • Maximized performance opportunities by networking with venue managers and booking agents, leading to consistent gig bookings.
  • Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
  • Enhanced mentee performance by providing personalized guidance and support.
  • Served as role model for mentees by demonstrating strong values and ethical standards.
  • Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
  • Assisted mentees in developing self-confidence and positive self-image.
  • Offered constructive feedback on mentee progress, enabling them to refine their skills and enhance their potential.

Music Tutor

Australian Children's Music Foundation
01.2022 - Current
  • Motivated students to practice music by offering positive reinforcement and encouraging progress.
  • Arranged performance recitals and concerts to allow students to showcase musical talents.
  • Developed customized lesson plans tailored to individual students'' needs, resulting in improved comprehension and skill development.
  • Acquired teaching materials and resources to facilitate music instruction.
  • Increased student confidence and motivation by celebrating their accomplishments and providing constructive feedback on areas for improvement.
  • Established a positive learning environment by fostering strong relationships with students and maintaining open lines of communication with parents.
  • Organized regular recitals and performances, allowing students to showcase their talents and gain valuable experience in front of an audience.
  • Coordinated group practice sessions outside regular tutoring hours to facilitate peer collaboration and camaraderie among musicians.
  • Served as a mentor and role model for aspiring musicians, inspiring them to pursue their passion for music with dedication and enthusiasm.
  • Created encouraging, fun and focused lesson atmosphere.
  • Boosted student interest in music theory through the use of interactive games and hands-on demonstrations.
  • Developed methods to motivate and engage students in learning.

Teachers Assistant

Yipirinya School
01.2022 - Current
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Handed out classroom materials, like pencils, paper, and crayons.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student learning objectives through personalized and small group assistance.
  • Worked with lead teacher to monitor class schedule and take attendance.
  • Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
  • Maintained safety and security by overseeing students in recess environments.
  • Helped teachers recognize learning issues evidenced in one-to-one support instruction.
  • Attended training classes, parent conferences and faculty meetings to stay up-to-date on student progress.
  • Supervised residential and day treatment children during class and on field trips.
  • Supported classroom activities, tutoring, and reviewing work.
  • Monitored student behaviour in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
  • Encouraged small groups to discuss topics and explore concepts through hands-on activities.
  • Developed materials for classroom teachers to support instruction, lab work or in-class activities.

Community Youth Worker

Gap Youth & Community Centre
01.2019 - 01.2021
  • Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
  • Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviours among participants.
  • Completed necessary reports and documentation to maintain thorough, accurate case records.
  • Provided individualized support for at-risk youth, resulting in increased self-esteem and positive behaviour changes.
  • Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
  • Supervised youth in residential and community-based programs to minimize risks and offer support.
  • Provided key emotional support to special needs youth.
  • Promoted positive peer interactions by facilitating group activities and modelling respectful communication techniques.
  • Organized and facilitated recreational activities to engage youth in positive, team-building experiences.
  • Managed and led activities promoting growth in mental, emotional, and educational areas.
  • Advocated for the unique needs of each young person by partnering with school personnel or other service providers when appropriate.
  • Developed strong relationships with community partners to secure resources and opportunities for the youth served.
  • Facilitated open communication between parents, staff, and administrators to ensure coordinated efforts in supporting youths'' wellbeing.
  • Assisted in identifying and reducing barriers to youth engagement and development.
  • Mentored new staff members to promote professional growth within the team and ensure consistent service quality across all programs.
  • Managed daily operations of programs including scheduling, budgeting, and staff supervision while maintaining high-quality service delivery.
  • Contributed to the organization''s strategic planning efforts by providing valuable insights into youth trends and emerging best practices in the field.
  • Implemented and developed programs to address poverty and inequality.

INDIGENOUS MUSIC DEVELOPMENT OFFICER

MusicNT
05.2018 - 01.2019
  • Collaborated with cross-functional teams to align fundraising efforts with organizational goals and objectives.
  • Streamlined internal processes for improved efficiency in prospect research, donor management, and event planning to benefit Indigenous musicians in the NT.
  • Led training sessions on development strategies for board members and other key stakeholders involved in fundraising efforts.
  • Evaluated market trends and recommended marketing budget allocations to top management.
  • Maintained accurate records of all financial transactions related to donations, grants, and sponsorships for compliance purposes.
  • Led diverse teams through all phases of project development, from conceptualization to completion.
  • Implemented quality control measures to ensure deliverables met or exceeded client requirements.
  • Coordinated with various departments to gather essential data for informed decision-making during project development stages.
  • Organized regular progress meetings to keep stakeholders informed and engaged throughout the project lifecycle.
  • Established strong relationships with clients and stakeholders, fostering trust and open communication.
  • Maintained accurate documentation of all aspects of project development, ensuring easy access to information for auditing purposes or future reference.
  • Evaluated third-party contractors to ensure their suitability for the project''s requirements, securing high-quality resources that contributed to successful outcomes.
  • Facilitated knowledge transfer between team members by promoting a collaborative environment that encouraged sharing best practices and lessons learned across projects.
  • Secured necessary permits and approvals from regulatory authorities in a timely manner, avoiding costly delays in project execution.
  • Collaborated with team members on problem-solving strategies, resulting in innovative solutions that addressed complex challenges.
  • Defined project scopes, cost estimates and schedules.
  • Analyzed project performance data to identify areas of improvement.
  • Facilitated workshops to collect project requirements and user feedback.

TRAINEE FASCILITATOR/COORDINATOR

MUSICNT
02.2014 - 09.2015
  • Learned new materials, processes, and programs quickly.
  • Shadowed senior team members to learn all related jobs and tasks.
  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
  • Supported departmental tasks to increase understanding of industry processes.
  • Collaborated with employees from various backgrounds.
  • Supported organizational objectives with help from existing employees.
  • Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
  • Performed administrative functions, answering phones and filing paperwork in support of department.
  • Troubleshot minor issues with office tools and equipment, escalating more serious problems to supervisor.
  • Handled day-to-day customer or client questions via telephone or email.
  • Promoted positive collaboration among trainees, encouraging teamwork and problem-solving skills.
  • Filled out timesheets and paperwork according to identified requirements.
  • Acted with integrity, honesty and knowledge to promote culture of company.
  • Organized showcases for signed artists at key industry events, increasing exposure and networking opportunities.

ADMIN

MUSICNT
01.2013 - 02.2014
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained personnel records and updated internal databases to support document management.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Collected, validated, and distributed information to employees.
  • Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.
  • Improved employee productivity with effective time management strategies for daily tasks.
  • Computerized office activities, maintained customer communications, and tracked records through delivery.
  • Coordinated company events and meetings to foster teamwork and boost employee morale.
  • Managed company schedule to coordinate calendar and arrange travel.

NAIL TECHNICIAN

NAILS BY PHUONG
03.2012 - 09.2012
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
  • Communicated effectively with management concerning important customer issues.
  • Used acrylics, gels and glitters to create custom nail art designs for clients.
  • Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.

Kitchen hand

HUNGRY JACKS
01.2008 - 07.2008
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Answered constant flow of customer calls with minimal wait times.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
  • Processed orders on POS system and accepted cash and charge payments.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.

Education

Bachelor of Teaching Primary Education - Education

Charles Darwin University
Alice Springs, NT
01.2026

No Degree - Music Education

Charles Darwin University
Alice Springs, NT
01.2017

COMPLETED YEAR 11 -

Centralian senior secondary college
01.2011

Skills

  • Mentoring abilities
  • Positive Reinforcement
  • Social skill development
  • Emotional Support
  • Youth supervision
  • Social Media Management
  • Needs Assessment
  • Program Promotion
  • Community Engagement
  • Event Planning
  • Documentation Management
  • Program Planning
  • Creative vision

Additional Information

YOUTH WORKER-GAP YOUTH CENTRECasual worker at the gap youth centre. cooking food, supervising youth activities, mentoring, coordinating activities

Timeline

Contract Youth Worker

Red Dust Role Models
01.2023 - Current

Music Tutor

Australian Children's Music Foundation
01.2022 - Current

Teachers Assistant

Yipirinya School
01.2022 - Current

Community Youth Worker

Gap Youth & Community Centre
01.2019 - 01.2021

INDIGENOUS MUSIC DEVELOPMENT OFFICER

MusicNT
05.2018 - 01.2019

TRAINEE FASCILITATOR/COORDINATOR

MUSICNT
02.2014 - 09.2015

ADMIN

MUSICNT
01.2013 - 02.2014

NAIL TECHNICIAN

NAILS BY PHUONG
03.2012 - 09.2012

Kitchen hand

HUNGRY JACKS
01.2008 - 07.2008

Bachelor of Teaching Primary Education - Education

Charles Darwin University

No Degree - Music Education

Charles Darwin University

COMPLETED YEAR 11 -

Centralian senior secondary college
Kirra Voller