Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Kirralea Watt

Goulburn,Nsw

Summary

Proven track record at Hungry Jacks, excelling in customer service and cash handling, ensuring over 98% accuracy in transactions. Demonstrated strong work ethic and empathy, enhancing customer satisfaction and fostering repeat business through exceptional assistance and relationship building. Skilled in team leadership and customer relations, adept at meeting business needs with flexibility.

Overview

2
2
years of professional experience

Work History

Store Manager

Goulburn Tobacconist
10.2022 - 01.2023
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.

Cashier

Hungry Jacks
06.2021 - 01.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Built relationships with customers to encourage repeat business.

Education

Year 9 -

West Wyalong High School
West Wyalong, NSW
2013

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Customer Relations
  • Order Taking
  • Basic Math Competence
  • Order Packaging
  • Team Leadership
  • Customer Transactions

Timeline

Store Manager

Goulburn Tobacconist
10.2022 - 01.2023

Cashier

Hungry Jacks
06.2021 - 01.2022

Year 9 -

West Wyalong High School

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Kirralea Watt