Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
17
17
years of professional experience
Work History
Trainer and Assessor
Complete Hospitality Management
Hobart, TAS
11.2021 - 06.2022
Facilitated and assessed Introduction to Bar, Waiting and Espresso Coffee and SITHFAB002-Responsible service of alcohol (TAS) as a contractor for Complete Hospitality Training .
Training conducted in a working cafe/restaurant, Mantra Hotel, Hobart, in conjunction with The Australian Hospitality Association.
Intensive two week course culminating in successful internships at The Vibe Hotel in Hobart.
Identified and recommended staff for key positions and departments for their internship.
Delivered instructional presentations on equipment use, focusing on efficiency and safety.
Tracked attendance and evaluated progress for assigned trainees.
Monitored and reported trainee progress, introducing new learning tools to address individual needs.
Collaborated with colleagues interstate via Microsoft Teams
Specialised Vocational Trainer and Assessor
My Pathway
Hobart, TAS
01.2020 - 06.2022
Facilitated and assessed Employment Preparation courses for unemployed adults aged 17-24.
Connected through context and real life experience, organising industry guest speakers and visits to workplaces.
Advised students on career planning, interview skills, resume and cover letter writing.
Met training needs with flexible, adaptable training methods using a hybrid approach to learning.
Provided detailed instruction and role modeling for acceptable social and work-related behaviors.
Observed and evaluated students' work to determine progress, provide feedback and make suggestions for improvement.
Engaged students in academic and practical conversations that elicited critical thinking, creativity, collaboration and communication.
Remained current with ongoing training seminars and industry chats with employers.
Assessed Certificate 3 and Certificate 4 in Business - Core units include BSBESB401, BSBESB402, BSBESB403, BSBESB404 , BSBESB301, BSBESB302