Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
10
10
years of professional experience
Work History
Hospitality Recruiter
Compass Group Management
01.2024 - Current
Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
Coordinated schedules to arrange management interviews with applicants.
Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
Operated and maintained applicant tracking and candidate management systems.
Estimator
Comfort Heat
10.2021 - 01.2024
Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
Gathered cost and material data for accurate and up-to-date information on material and labor costs.
Collaborated with project managers and contractors to obtain necessary information for preparing cost estimates.
Client Service Officer
FACS Housing
11.2015 - 09.2021
Maintained detailed records of all client interactions, ensuring accurate information was available for reference during future engagements.
Developed strong relationships with clients, fostering trust and loyalty through consistent communication and support.
Enhanced client satisfaction by promptly addressing inquiries and resolving issues.
Demonstrated excellent analytical skills by identifying patterns in client behaviour and proactively addressing potential issues before they escalated.
Maintained up-to-date knowledge of product and service changes.
Cross-trained and provided backup support for organizational leadership.
Accounts Administrator
Harvest Seeds And Native Plants
03.2014 - 11.2015
Maintained accurate records of all transactions, ensuring compliance with company guidelines and local regulations.
Developed effective relationships with key stakeholders, including clients, vendors, bankers, auditors, improving communication flow within the organization.
Ensured timely financial reporting through diligent data entry and reconciliation efforts.
Consistently met deadlines under pressure while maintaining high levels of attention to detail in all accounting tasks.
Streamlined payroll processing with meticulous timesheet verification, ensuring employees received accurate compensation on time.
Handled day-to-day accounting processes to drive financial accuracy.
Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
Managed and responded to correspondence and inquiries from customers and vendors.
Education
Certificate III - Diploma in Conservation & Land Management
Ryde TAFE
Ryde, NSW
High School Diploma -
Brigidine College St. Ives
St. Ives, NSW
Skills
Administrative Skills
Team Collaboration
Time Management
Recruitment
Client Relationship Management
Self-Motivated Work Ethic
Confidentiality handling
Recruiting Software Experience
Performance Evaluation
Salesforce expertise
Multi-tasking expert
Cross-Functional Teamwork
Timeline
Hospitality Recruiter
Compass Group Management
01.2024 - Current
Estimator
Comfort Heat
10.2021 - 01.2024
Client Service Officer
FACS Housing
11.2015 - 09.2021
Accounts Administrator
Harvest Seeds And Native Plants
03.2014 - 11.2015
Certificate III - Diploma in Conservation & Land Management