Kirshia Cockman
Wandi,Australia
Summary
A registered nurse with comprehensive background in nursing unit management and commitment to high standards and impactful results. Proven track record in optimizing patient care and team performance. Dependable and adaptable with focus on team collaboration and achieving goals. Demonstrated skills in leadership, clinical oversight, and strategic planning.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Nurse Unit Manager Mental Health
Healthecare
09.2024 - Current
- Enhanced patient care by coordinating nursing staff and resources effectively.
- Developed schedules to ensure adequate staffing levels for optimal patient care.
- Improved unit operations with strategic planning and efficient resource allocation.
- Led team meetings to encourage collaboration and resolve clinical issues promptly.
- Reduced patient waiting times by implementing streamlined admission processes.
- Ensured compliance with healthcare regulations, maintaining high standards of care.
- Managed budget effectively to optimize resources and control costs.
- Enhanced patient satisfaction, resolving complaints and addressing concerns swiftly.
- Promoted best practices in nursing care through regular training sessions.
- Coordinated with multidisciplinary teams to develop comprehensive care plans.
- Fostered a positive work environment by supporting staff development and training.
- Reduced medication errors with thorough medication administration education and adherence to best practices.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Managed 20 nurses and nursing activities in 69 bed hospital 25 of which were mental health beds ,by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
Clinical Nurse Practitioner
Dischem Pharmacies
07.2024 - 07.2024
- Maintained accurate medical records by documenting patient encounters thoroughly, supporting effective coordination between various healthcare providers.
- Streamlined nursing processes and improved efficiency by introducing evidence-based best practices in daily operations.
- Developed strong relationships with patients, families, and colleagues, fostering a positive work environment focused on collaboration and communication.
- Improved patient care by conducting comprehensive assessments and developing individualized treatment plans.
- Mentored new nurse practitioners, sharing clinical expertise to foster professional growth and development.
- Assisted physicians in diagnosing medical issues accurately by ordering appropriate diagnostic tests and interpreting results effectively.
- Promoted wellness and disease prevention through patient education on healthy lifestyle choices and self-management techniques.
- Worked with families, caregivers and patients to determine best options for treatment, diagnosis, and prevention.
Home Executive / Part Time Entrepreneur
Self-employeed
02.2024 - 07.2024
- Negotiated successful partnerships to expand business reach and increase revenue streams.
- Reduced operational costs with strategic planning and process improvements.
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Drove significant growth in annual revenue by identifying and penetrating new market segments.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Professional nurse Grade 2
Department of health KZN
01.2023 - 01.2024
- Collaborated with healthcare team to optimize patient treatment plans.
- Improved patient outcomes by conducting thorough assessments and evaluations.
- Provided patient care to enhance patient recovery and satisfaction.
- Administered medications accurately and safely to facilitate patient healing.
- Assisted physicians in medical procedures to ensure patient comfort and safety.
- Monitored patient vital signs regularly to detect changes and respond promptly.
- Enhanced healthcare delivery by implementing evidence-based practices.
- Conducted health screenings to identify potential health issues early.
- Supervised junior nursing staff to maintain high standards of care.
- Streamlined nursing procedures for increased efficiency and reduced errors.
- Demonstrated strong clinical judgment when handling complex cases or responding to emergency situations.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Managed patients recovering from medical or surgical procedures.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
Professional nurse Grade 1
Department of health KZN
01.2013 - 12.2022
- Improved patient outcomes by collaborating with interdisciplinary teams.
- Provided high-quality patient care, following best practices and protocols.
- Educated patients and families on health management and preventive care.
- Monitored patient progress to adjust care plans effectively.
- Increased patient trust and compliance with compassionate communication.
- Assisted in emergency situations, stabilizing patients efficiently.
- Improved healthcare delivery, implementing evidence-based practices.
- Collaborated with peers to improve healthcare outcomes.
- Administered medications accurately, ensuring proper dosage and timely distribution.
- Enhanced patient satisfaction through compassionate and empathetic communication.
- Streamlined nursing procedures for increased efficiency and reduced errors.
- Demonstrated strong clinical judgment when handling complex cases or responding to emergency situations.
- Monitored patient reactions after administering medications and IV therapies.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Professional Nurse- Community Service
Department of health KZN
01.2012 - 12.2012
- Improved patient safety by adhering to strict protocols.
- Performed assessments to evaluate patient needs and progress.
- Delivered patient care to promote optimal health outcomes.
- Collaborated with medical team for comprehensive treatment plans.
- Administered medications, ensuring accuracy and timeliness.
- Strengthened patient trust through effective communication.
- Implemented care plans to support patient rehabilitation.
- Fostered a healing environment, focusing on patient comfort.
- Maintained strict adherence to regulatory guidelines while performing nursing duties, ensuring compliance with all applicable standards.
- Investigated and resolved issues affecting hospital operations and patient care.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
Student nurse
Department of health KZN
01.2008 - 12.2011
- Participated in hands-on clinical training under the supervision of experienced nursing professionals to refine practical skills.
- Monitored patient vital signs, reporting any changes to experienced nursing staff.
- Administered medications and treatments as prescribed, ensuring patient safety and wellbeing.
- Performed regular rounds to check on well-being of patients.
- Developed strong rapport with patients by actively listening to concerns and addressing individual needs.
- Implemented infection control protocols to maintain a safe and hygienic environment for both patients and staff members.
- Enhanced patient care by accurately documenting vital signs, medical histories, and relevant information.
- Applied critical thinking skills to identify changes in patient conditions, initiating timely interventions as needed.
- Performed wound care procedures using proper sterile techniques to promote healing and prevent infection complications.
- Provided compassionate care to diverse patient populations, promoting comfort and satisfaction throughout their treatment journey.
Senior bank teller
First National Bank
01.2006 - 11.2007
- Delivered exceptional customer service during high-volume periods, effectively managing wait times and workloads.
- Maintained a balanced cash drawer with meticulous attention to detail, ensuring accuracy in all transactions.
- Participated in community outreach events on behalf of the bank, enhancing brand visibility and fostering goodwill within the local area.
- Contributed to the achievement of branch goals by actively participating in cross-selling initiatives and referral programs.
- Facilitated efficient account opening for new clients, guiding them through the process with clear explanations and documentation assistance.
- Increased sales of bank products by proactively identifying customer needs and offering tailored solutions.
- Cultivated lasting client relationships through exceptional interpersonal skills and personalized service.
- Reinforced security measures by adhering to established protocols and promptly reporting suspicious activity.
- Assisted customers with banking needs and inquiries.
Education
Bachelor of Arts - Nursing Science Community health, Administration and Education
University of South Africa
Durban, South Africa01.2021
Diploma - General Nursing (Community health, Psychiatric nursing) and Midwifery
Kwa-Zulu Natal Nursing College -RK Khan Campus
Durban ,South Africa01.2011
Certificate - Information Technology: Systems development
CEED - Centre Education And Development
Durban ,South Africa01.2006
Certificate - introduction to marketing management
University of South Africa
South Africa 01.2006
High School - English (HG), Afrikaans (HG), Biology (HG), Speech & Drama (HG), Mathematics (SG), Physical science (SG)
Grosvenor Girls High School
Durban ,South Africa01.2004
Some College (No Degree) - Infection Control in The Health Environment
Foundation For Professional Development
OnlineSome College (No Degree) - Diabetes Care
CDE Academy
South AfricaSkills
- Leadership
- Advanced knowledge in general nursing
- Health & safety practices
- Human resource matters pertaining to nursing
- Staff management
- Healthcare administration
- Patient care
- Quality improvement
- Risk management
- Emergency response
- Nursing protocols
- Clinical governance
- Ethical standards
- Service delivery
Exposure And Experience
- Overseeing the smooth running of day-to-day operations of the units
- Representing and advocating appropriately for the team, to higher levels of management
- Motivating and understanding team members, treating subordinates with respect
- Overseeing that the correctly skilled staff are allocated correctly to ensure optimal service delivery
- Overseeing the correct implementation of care policies and procedures by subordinates
- Staff monitoring such as record keeping of staff personnel files
- Ensuring regular health surveillance of staff
- Implementing staff development strategies such as routine in-house and external in-service training
- Overseeing that staff conduct themselves in a manner in line with institutional values and goals
- Conflict management among staff members
- Implementation of regulated disciplinary actions in appropriate circumstances
Data Management
- Overseeing the collection and checking of daily, weekly, monthly statistical data and compiling reports
- Ensuring the various unit applicable audits are delegated correctly, done timeously and reported on in a professional manner
- Development and implementation of quality improvement plans, policies and standard operating procedures
- Keeping up to date with latest information and disseminating it to subordinates
Social Contribution
- Part of the multidisciplinary team running the biweekly Diabetes Care Clinic
- Voluntarily formed part of the Wentworth hospital internal clinical facilitation committee
- Assisted in research into the quality of care of patients with type two diabetes mellitus
Ahpra No
nmw0002778295
Wwcc
WWC2958473E
Email Addresses
- Kirshiakatz@icloud.com
- Kirshia@live.com
Roles And Responsibilities
- Planning and implementation of nursing care plans for patients
- Implementing quality nursing standards, policies and practices
- Practicing nursing and healthcare in accordance with the laws and regulations relevant to nursing and healthcare in general
- Growing and maintaining constructive working relationships with nursing staff, members of the multidisciplinary team and relevant stakeholders
- Utilizing human, material and physical resources cost efficiently and effectively
Certification
- Basic Life Support Certification (BLS)
Languages
English
Native or Bilingual
Interests
- Adventure Travel
- Road Trips
Timeline
Nurse Unit Manager Mental Health
Healthecare
09.2024 - Current
Clinical Nurse Practitioner
Dischem Pharmacies
07.2024 - 07.2024
Home Executive / Part Time Entrepreneur
Self-employeed
02.2024 - 07.2024
Professional nurse Grade 2
Department of health KZN
01.2023 - 01.2024
Professional nurse Grade 1
Department of health KZN
01.2013 - 12.2022
Professional Nurse- Community Service
Department of health KZN
01.2012 - 12.2012
Student nurse
Department of health KZN
01.2008 - 12.2011
Senior bank teller
First National Bank
01.2006 - 11.2007
Bachelor of Arts - Nursing Science Community health, Administration and Education
University of South Africa
Diploma - General Nursing (Community health, Psychiatric nursing) and Midwifery
Kwa-Zulu Natal Nursing College -RK Khan Campus
Certificate - Information Technology: Systems development
CEED - Centre Education And Development
Certificate - introduction to marketing management
University of South Africa
High School - English (HG), Afrikaans (HG), Biology (HG), Speech & Drama (HG), Mathematics (SG), Physical science (SG)
Grosvenor Girls High School
Some College (No Degree) - Infection Control in The Health Environment
Foundation For Professional Development
Some College (No Degree) - Diabetes Care
CDE Academy
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