Retail Manager
High Country Outfitters
Jindabyne, New South Wales
01.2025 - Current
- Maintained high standards of store presentation and visual merchandising.
- Implemented campaigns and promotions to help with developing goods and services.
- Maintained store staff by recruiting, orienting and training employees.
- Negotiated with suppliers to secure advantageous terms and pricing.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Implemented new policies and procedures to improve efficiency.
- Prepared staff work schedules and assigned team members to specific duties.
- Recruited, interviewed and hired qualified candidates for open positions.
- Organized promotional events to increase brand awareness and drive sales growth.
- Handled customer service issues, ensuring customer satisfaction and loyalty.
- Developed loyalty programs to increase customer retention and sales.
- Oversaw inventory management, including ordering, receiving, and stock optimization.
