Open To Work
Kirsten Farmer
Honeysuckle and Lace
Canberra,ACT
Work Preference
Job Search Status:
Open to work
Desired Job Title
Customer Service Representative
Work Type
Full Time
Location Preference
On-Site
Location:
Canberra, ACT, AUCanberra, ACT
Open to relocation:
Yes
Minimum Desired Compensation
$65000/yr
Important To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefits
26
years of professional experience
Seasoned Retail Manager recognized for high productivity and efficient task completion. Skilled in inventory management, customer service, and sales strategy development. Excel in leadership, problem-solving, and communication, ensuring smooth store operations and positive team dynamics. Committed to driving growth and improving customer experience through strategic planning and effective management.
Work History
Retail Sales Associate
1 Year- Mentored sales associates on styling guidance, product knowledge, and customer engagement.
- Managed POS transactions, returns, and exchanges with accuracy and professionalism.
- Curated merchandise displays to support seasonal promotions and boutique presentation standards.
- Assisted customers with fitting room selections, sizing, and outfit coordination.
- Maintained organized sales floor, restocked inventory, and ensured product availability.
- Resolved customer concerns promptly to preserve service quality and repeat business.
- Greeted customers and helped with product questions, selections, and purchases.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Retail Manager
24 Years 8 Months- Maintained high standards of store presentation and visual merchandising.
- Implemented campaigns and promotions to help with developing goods and services.
- Maintained store staff by recruiting, orienting, and training employees.
- Executed detailed opening, closing, and shift transition responsibilities to uphold operational efficiency.
- Implemented new policies and procedures to improve efficiency.
- Prepared staff work schedules, and assigned team members to specific duties.
- Organized promotional events to increase brand awareness, and drive sales growth.
- Handled customer service issues, ensuring customer satisfaction, and loyalty.
- Developed loyalty programs to increase customer retention and sales.
- Oversaw inventory management, including ordering, receiving, and stock optimization.
- Fostered a positive work environment, encouraging teamwork and employee engagement.
Education
High School Diploma
Skills
Supported retail growth planning.
Assisted merchandise cost review.
Prepared business reports.
Supported strategic selling efforts.
Helped build merchandising plans.
Assisted staff hiring.
Handled business administration tasks.
Provided customer service support.
Managed cash transactions.
Maintained visual displays.
Assisted customers with questions.
Handled cash accurately.
Supported retail sales activities.
Timeline
Retail Sales Associate
Honeysuckle and Lace
10.2025 - CurrentRead More
Retail Manager
High Country Outfitters
01.2001 - 09.2025Read More
Monaro High School
High School Diploma
Read More