TENYLLE NELSON
Cedar Grove
Summary
Dedicated healthcare professional with proven expertise in emotional support and critical thinking, honed at Arcare Aged Care and other notable institutions. Excelled in enhancing patient outcomes through effective collaboration and innovative care strategies. Skilled in confidentiality and privacy, significantly improving patient satisfaction and trust.
Overview
6
6
years of professional experience
1
1
Certification
Work History
SUPPORT WORKER
LIVES LIVED WELL
02.2024 - Current
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.
- Advocated for client rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Utilized evidence-based practices to provide effective interventions for clients.
- Documented client progress and activities in accordance with agency policies and procedures.
- Facilitated peer support groups to help clients connect with others.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Facilitated community integration for clients by organizing social outings, recreational activities, and educational opportunities.
- Collaborated with other professionals to plan and coordinate care for clients.
- Provided emotional support to clients, improving their mental health and overall wellbeing.
- Advocated for client rights and needs within broader social services system, ensuring their voices were heard and acted upon.
ENDORSED ENROLLED NURSE
ARCARE AGED CARE
03.2021 - 01.2024
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Implemented infection control measures that significantly reduced hospital-acquired infections.
- Created an efficient shift handover process which improved continuity of care between nursing shifts.
- Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
- Consistently adhered to strict safety guidelines while administering medications or performing invasive procedures.
- Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
- Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Evaluated patient histories, complaints, and current symptoms.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
Nurse Immuniser & Aboriginal Health Nurse (FIFO)
Vanguard Health
01.2019 - 02.2022
- Opportunity to provide ongoing healthcare service to First Nations Communities in rurual and remote locations such as Bamaga, Wuchopperen, Manoora, Edmonton, Thursday Island, and Clermont Hospital.
- Improving health outcome for Aborgiinal and Torres Strait Island communities.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Maintained up-to-date knowledge on emerging trends in nursing practice to enhance effectiveness in delivering quality care.
- Supporting and engaging with local community via coordinating health promotion events and arranging follow-up appointments for patients with clinics.
Skills
- Health and safety awareness
- Emotional support
- Confidentiality and privacy
- Active listening
- Behavioral support
- Cultural sensitivity
- Community integration
- Critical thinking
- Conflict resolution
Certification
CPR Certificate (Current)
First Aid (Current)
Blue Card Holder & NDIS Screening Check Paid (Current)
Diploma of Nursing 2018
Certificate IV in Individual Support 2016
Certificate in IV in Education Support 2014
Certificate II in Education Support 2011
Timeline
SUPPORT WORKER
LIVES LIVED WELL
02.2024 - Current
ENDORSED ENROLLED NURSE
ARCARE AGED CARE
03.2021 - 01.2024
Nurse Immuniser & Aboriginal Health Nurse (FIFO)
Vanguard Health
01.2019 - 02.2022
CPR Certificate (Current)
First Aid (Current)
Blue Card Holder & NDIS Screening Check Paid (Current)
Diploma of Nursing 2018
Certificate IV in Individual Support 2016
Certificate in IV in Education Support 2014
Certificate II in Education Support 2011
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