Kirsten Gearin

INNOVATIVE | MOTIVATED | CREATIVE | ORGANISED

With expansive experience within the Retail, Sales, Design and Solutions, Fashion, Merchandising, Publishing and sectors, I have developed knowledge and skills to suit me to any role. I am flexible, a quick learner and professional; making me well suited to any role. I have a strong work ethic and excellent customer service skills. My excellent communication skills are a blend of persuasiveness, product knowledge, and commitment to understanding the needs of the customer. Team-orientated, I am supportive, inclusive and proactive, able to mentor others, share knowledge and work towards goals and objectives for the success of the organisation. These attributes have seen me gain the respect of customers, colleagues, and supervisors. Self-reflective and motivated I continually seek opportunities to develop my skills further and embrace higher responsibilities. Committed to being a positive representation for self and business, I bring dedication towards guaranteeing excellence and industry best standards.

Highly experienced in the demands of the retail sector including customer care, sales, upselling, numeracy skills, cash management, merchandising, technology, computers and swift assimilation of product knowledge, Can-do attitude, positive, hard working and resilient., Warehousing experiencing including WHS, inventory, product knowledge, scanning and data entry skills and processing, curation, pricing, and allocation of stock, Excellent knowledge of inventory management principles and best practices, Creates and manages production schedules to ensure optimal efficiency, Measure, report, and drive improvement of demand planning KPIs, Meet KPI's and targets, Proactive and inclusive team member, shares workload when necessary, with the ability to work autonomously, Persuasive and skilful communication to achieve outcomes and a demonstrated cultural sensitivity, Excellent interpersonal, written and oral communication skills, builds robust relationships, High-end communication, collaborative orientation and a customer-centric ethos, Fosters strong relationships with staff, customers and suppliers, Skilled in managing stock levels via Inventory management systems, Proficient operation of Dot WMS software, Spreadsheets, Excel, Experienced in managing issues created utilising Locus Robots, Adheres to company policies and procedures in relation to Occupational Health and Safety (OH&S) to ensure a safe working environment for customers, and staff, Innovative and able to use initiative to meet demands while navigating fast moving situations and priorities, Confident decision-making, innate ability in understanding the needs of the business or organisation, Flexible and cooperative, ensuring all tasks required are completed in a mutually beneficial manner, Highly organised with a strong work ethic, takes accountability and manages own work area, Physical fitness and capability to work in a fast paced warehouse environment, Strong work ethic and positive attitude with willingness to learn new things, Embraces continuous learning and development through additional training, Never idol, desire to stay busy and committed to achieving targets/KPIs, An ability to work with efficiency, organisation and speed

• Recognised by Manager, Rhoda Tang for exceeding expectations in inventory and thoroughness and the ability to perform my job to the highest standards
• As Customer Experience Consultant - recognised for the ability to work autonomously within a fast-paced customer-driven environment, often during peak shopping hours, with multiple customers and with the addition of juggling multiple locations
• As Casual Merchandiser / Retail Merchandiser - recognised for the provision of excellence in customer care and the highest quality services and solutions
• As Guest Relations Attendant - recognised for excellence in customer care and resolving customer complaints towards customer and organisational satisfaction
• Selected to be part of the Proactive Program

RSA Certificate

Assistant Agent Certificate

Michael Fava

Leading Hand/Warehouse Inventory Specialist 

Techtronic Industries

0435 109 685

michael.fava@ttibrands.com.au

Sabir Khalazaei

Leading Hand/PM Shift Manager

Techtronic Industries

0416 677 185

sabir.khalazaei@ttibrands.com.au