Kirsten Goodgrove

• This job consisted of responsibilities such as cleaning and maintaining equipment, operating machinery, following safety precautions, lifting heavy objects, loading and unloading deliveries and organising stock

• This work experience consisted of learning skills in practical settings of a travel agency
• Including skills such as bureau exchange, customer service, booking and organisation and meeting targets

As a Manifest staff member at a skydiving operation, my role is multifaceted and essential to the smooth running of each day. I handle the front desk, where I check people in, process payments, and ensure that each skydiver is assigned to the correct aircraft load. I also ensure that all necessary drop zone waivers are completed and keep track of important details like weight and balance, fuel levels, and gear checks. I also edit videos for tandem skydivers, which becomes a full-time task in itself. In addition to these duties, I manage the complex logistics of coordinating tandem and AFF student registrations, and I keep track of instructors, AFF instructors, and camera flyers, making sure they have time to pack and prep between jumps. Throughout the day, I’m in constant communication with pilots, ground crew, and answering the phone, all while remaining mindful of the various emotions of skydivers—whether it’s stress, excitement, anxiety, or fear—ensuring a smooth, safe, and memorable experience for everyone.

As a Manifest staff member at a skydiving operation, my role is multifaceted and essential to the smooth running of each day. I handle the front desk, where I check people in, process payments, and ensure that each skydiver is assigned to the correct aircraft load. I also ensure that all necessary drop zone waivers are completed and keep track of important details like weight and balance, fuel levels, and gear checks. I also edit videos for tandem skydivers, which becomes a full-time task in itself. In addition to these duties, I manage the complex logistics of coordinating tandem and AFF student registrations, and I keep track of instructors, AFF instructors, and camera flyers, making sure they have time to pack and prep between jumps. Throughout the day, I’m in constant communication with pilots, ground crew, and answering the phone, all while remaining mindful of the various emotions of skydivers—whether it’s stress, excitement, anxiety, or fear—ensuring a smooth, safe, and memorable experience for everyone.

• This job consisted of responsibilities including excellent customer service, maintaining and storing pharmacy equipment, working efficiently in a fast paced environment, patient care skills, professional medical advice, communication skills, accuracy and in depth health knowledge, supporting the efficient functioning of a pharmacy, dispensing qualifications, maintaining inventory, meeting targets and deadlines, receiving and processing prescription orders, advising customers on the best products and how to use them

• This job consisted of responsibilities including customer service, being able to work in a fast paced environment, organisational skills, accuracy and in depth health knowledge, collaboration, communication skills, confidentiality, handling medications, qualification in dispensing medications, continual learning, computer proficiency, attention to detail, patient care skills and assisting pharmacists with daily tasks

• This job consisted of responsibilities including excellent customer service, making different types of drinks, attention to detail, cleaning and maintaining standards, cash handling, communication, efficiently working in a fast paced environment, excellent team work, flexibility, waitressing and being reliable

• This job consisted of multiple responsibilities including taking and managing bookings, excellent customer service, telephone and front desk skills, organisational skills, and cleaning skills