Kirsten Henderson
Mildura,VIC
Summary
Dynamic Business and Community Development Manager with a proven track record at Annecto, excelling in partnership development and grant writing. Successfully enhanced program effectiveness and secured funding for community projects, while fostering collaboration and inclusivity. Adept at policy analysis and committed to driving impactful community improvements through strategic planning and teamwork.
Overview
10
10
years of professional experience
Work History
Business and Community Development Manager
Annecto
09.2019 - Current
- Developed strategic partnerships with stakeholders to enhance program effectiveness and resource allocation.
- Evaluated program outcomes to drive continuous improvement and maximize impact within the community.
- Managed grant application processes, securing funding for vital community projects.
- Developed strategic plans for community improvement, focusing on economic growth and infrastructure improvements.
- Increased public awareness of community projects through targeted marketing campaigns and media engagement.
- Assisted in developing policies that promoted inclusivity and diversity across all aspects of the Community Development Manager''s role.
- Collaborated with local businesses to create partnerships for community development initiatives.
- Participated in community events to promote services and engage with public.
- Monitored program performance and outcomes for successful delivery of services.
- Led community engagement initiatives to enhance local partnerships and resources.
- Oversaw program implementation, ensuring alignment with organizational goals and community objectives.
- Developed strategic plans to address community needs and promote sustainable development.
- Analyzed community feedback to inform project adjustments and improve service delivery.
- Coordinated workshops and events to foster collaboration among stakeholders and residents.
- Mentored team members in best practices for community outreach and program management.
- Managed budget allocation for community projects, optimizing resource utilization effectively.
- Reviewed current procedures, identified areas of potential enhancement and implemented changes to improve overall effectiveness by [Number]%.
- Monitored progress of ongoing projects, adjusting strategies as needed to achieve desired results.
Senior Case Manager
Annecto Inc
02.2017 - 09.2019
- Led case management initiatives to improve client outcomes and service delivery efficiency.
- Developed individualized care plans by assessing client needs and coordinating services across multiple stakeholders.
- Mentored junior case managers, enhancing team performance and promoting best practices in case resolution.
- Analyzed complex cases to identify barriers to service access and implemented strategic solutions.
- Trained staff on effective case documentation methods, ensuring compliance with regulatory standards.
- Initiated quality improvement projects that streamlined processes and reduced service delivery times.
Case Manager
Annecto Inc
02.2015 - 02.2017
- Coordinated client assessments to develop personalized care plans aligned with individual needs.
- Facilitated communication between clients and service providers to ensure seamless support delivery.
- Monitored client progress and adjusted care strategies to enhance outcomes and satisfaction levels.
- Implemented organizational protocols for case documentation, improving accuracy and compliance standards.
Education
Bachelor of Social Work -
University of South Australia
Adelaide, SA02-2015
Bachelor of International Relations -
University of South Australia
Adelaide, SA02-2015
Skills
- Capacity building
- Partnership development
- Project management
- Grant writing
- Teamwork and collaboration
- Problem-solving abilities
- Research and analysis
- Proficient in Microsoft Word, CRM, TechOne
Timeline
Business and Community Development Manager
Annecto
09.2019 - Current
Senior Case Manager
Annecto Inc
02.2017 - 09.2019
Case Manager
Annecto Inc
02.2015 - 02.2017
Bachelor of Social Work -
University of South Australia
Bachelor of International Relations -
University of South Australia
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