Summary
Overview
Work History
Education
Skills
Timeline
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Kirsten Rezo Barrera

Craigieburn,VIC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Bartender

Roxburgh Park Hotel
11.2021 - Current
    • Contributed to a positive work environment through effective teamwork and communication with colleagues.
    • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
    • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
    • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
    • Served high customer volumes during special events, nights, and weekends.
    • Upheld strict regulations for safe alcohol service and food safety.
    • Used POS system to enter orders, process payments and issue receipts.

Cashier

BWS
02.2021 - 11.2021
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Restocked and organized merchandise.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.

Deli Clerk

Coles Supermarket
10.2020 - 02.2021
  • Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Demonstrated versatility in handling various responsibilities such as cashier duties or stocking shelves during peak hours or staff shortages.
  • Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.

Cashier

Hungry Jack's
06.2018 - 11.2020
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

Certificate IV - Finance And Mortgage Broking

Entry Education
10.2024

High School Diploma -

Mount Ridley College
Craigieburn, VIC
12.2020

Skills

    • Payment Processing
    • Food Running
    • Health Codes Compliance
    • Clear and Effective Communication
    • Customer Service
    • Outgoing Personality
      • Highly Reliable
      • Handling Difficult Customers
      • Attention to Detail
      • Adaptability
      • Team Player Attitude

Timeline

Bartender

Roxburgh Park Hotel
11.2021 - Current

Cashier

BWS
02.2021 - 11.2021

Deli Clerk

Coles Supermarket
10.2020 - 02.2021

Cashier

Hungry Jack's
06.2018 - 11.2020

Certificate IV - Finance And Mortgage Broking

Entry Education

High School Diploma -

Mount Ridley College

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Kirsten Rezo Barrera