Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kirsten Taylor

Maleny

Summary

Proven skills transferable to many positions.

Reliable Person enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply strong work ethic. Industrious and committed with skills for multitasking and managing time well.

Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with 30 years of experience building community and developing social skills through incremental therapeutic techniques.

Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

Support Worker

Private Client
03.2023 - Current
  • Ensured client safety by identifying potential hazards in the home environment and implementing appropriate interventions.
  • Managed household tasks such as cleaning, laundry, meal preparation, and grocery shopping to maintain a clean and organized living environment for clients.
  • Provided emotional support during difficult times by actively listening and empathizing with clients'' experiences.
  • Contributed to a positive work environment by collaborating with colleagues and maintaining open lines of communication within the caregiving team.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Followed nutritional plans to prepare optimal meals.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Provided compassionate and patient-focused care to cultivate well-being.

Support Worker

Private Client
01.2022 - 02.2024

* Team member - Alzeimers Nuerodegenerative Disease

  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Documented vitals, behaviours, and medications in client medical records.
  • Supported clients with mental support and physical activities to accomplish quality of life.
  • Demonstrated Empathy, Patience and care in difficult and confusing situation in home & community access.
  • Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
  • Recognized and reported abnormalities or changes in patients' health status to Team Leader.
  • Implemented strategies for managing challenging behaviours in dementia patients, creating a safe environment for all involved.
  • Assisted with daily living activities, running errands, and household chores.
  • Provided emotional support to patients and their families during difficult times, fostering positive relationships.
  • Supported meal planning and preparation according to dietary restrictions or preferences of the client.

Support Worker

Private Employers
04.2022 - 01.2024
  • Assisted client with daily living needs to maintain self-esteem and general wellness.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Developed strong rapport with client by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
  • Conducted regular assessments of client needs, adjusting support plans to better serve them.
  • Provided emotional support to clients, improving their mental health and overall wellbeing.
  • Collaborated with family members of clients, enhancing support network and ensuring holistic approach to care.
  • Assisted clients in managing medications, ensuring adherence to prescribed treatments.
  • Assisted clients with personal care tasks, preserving their dignity and promoting independence.
  • Encouraged clients to engage in physical activities, promoting healthier lifestyles and wellbeing.
  • Assisted disabled client to support independence and well-being.
  • Assisted client with mobility issues, ensuring safe transfers and ambulation around the home.
  • Provided emotional support during difficult times by actively listening and empathizing with clients'' experiences.

Airbnb Managemnent

Luxuious Mountain Retreat
01.2019 - 01.2023
  • Ensured a clean and welcoming environment by conducting thorough inspections and addressing maintenance issues in a timely manner.
  • Resolved conflicts or miscommunications promptly and professionally, maintaining positive relationships with guests even in challenging situations.
  • Improved overall guest experience with thoughtful touches such as welcome baskets and personalized notes upon arrival.
  • Managed all aspects of the hosting experience, from check-in to check-out, ensuring smooth operations for each guest stay.
  • Enhanced guest satisfaction by providing personalized recommendations for local attractions and dining options.
  • Developed a comprehensive house manual to provide clear instructions for guests during their stay.
  • Customized homes in accordance with luxury and quality standards, continuously surpassing guest expectations.
  • Greeted and assisted guests by gathering information pertaining to reservations or requests.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.

Support Worker

Self-employeed
01.2019 - 03.2021
  • Assisted client with daily living needs to maintain self-esteem and general wellness.
  • Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
  • Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
  • Encouraged self-care among patients by teaching coping strategies, stress management techniques, and relaxation exercises.
  • Provided effective crisis intervention services during emergencies, ensuring the safety of all involved parties.
  • Implemented crisis intervention plans to support client safety.

Education

No Degree - Self Directed Healing

Inspriterd
Melbourne, VIC
03-2023

No Degree - Holistic Counselling & Meditation

Health & Harmony
Woolloongabba, QLD
01-2017

No Degree - Personal Fitness & Training

Health & Harmony
Woolloongabba, QLD
04-2016

Skills

  • Assistance with Everyday Tasks
  • Strong organization
  • Housekeeping tasks
  • Booking management
  • Emotional support
  • Effective Communication Skills
  • Cleaning and sanitizing
  • Active listening
  • Behavioural Intervention Support
  • Transportation assistance
  • Professional boundaries
  • Daily living support
  • Confidentiality and privacy
  • Meal planning and preparation
  • Clean driving record
  • Recreational activities
  • Critical thinking
  • Empathy and patience
  • Verbal and written communication
  • Crisis intervention
  • Mental health assistance
  • Multitasking
  • Excellent communication

Timeline

Support Worker

Private Client
03.2023 - Current

Support Worker

Private Employers
04.2022 - 01.2024

Support Worker

Private Client
01.2022 - 02.2024

Airbnb Managemnent

Luxuious Mountain Retreat
01.2019 - 01.2023

Support Worker

Self-employeed
01.2019 - 03.2021

No Degree - Self Directed Healing

Inspriterd

No Degree - Holistic Counselling & Meditation

Health & Harmony

No Degree - Personal Fitness & Training

Health & Harmony
Kirsten Taylor