Kirsten Verma

Dedicated Administration Assistant with strong decision-making and customer service skills, consistently delivering exceptional support. Proven expertise in case management and service coordination, ensuring successful client outcomes while effectively managing inquiries and complaints. Demonstrated knowledge of relevant policies and procedures enhances patient access and care resolution. Committed to fostering a professional environment that prioritizes patient satisfaction and operational efficiency.

• Michelle Connor, Practice Manager, Teeth @ Mittagong - Mobile : 0488770891
• Jerry Basson, Principal Dentist, Teeth @ Mittagong- Phone : 0248721405

Prepared treatment plans and a detailed explanation of appointments required, processes and payment plans. Through individual meetings, this was explained to the patient individually building a professional relationship., Maintained status reports to provide management with updated information for client projects., Demonstrated proficiencies in administration duties, chairside assistance and lab work., Investigated any necessary information for marketing, Proper billing for insurance companies and implementing overall use of computer systems.

Committed and motivated employee with administration skills, exceptional customer service and decision-making skills, professional integrity, Strong work ethic, professional demeanor and great initiative.

• First Aid Certification
• NSW Driver's License
• Working with Children's Check ( current)
• NSW Police check ( current)

• Broughton Anglican College Graduated 2010