Kirstie Ross
Fingal Bay,NSW
Summary
Dynamic safety and compliance expert with a proven track record across mulit pulbic transport operations, enhancing operational safety and efficiency through innovative policy writing and rigorous safety program development. Skilled in leading teams towards achieving zero harm and excelling in regulatory management, demonstrating exceptional leadership and project coordination. Achieved significant safety improvements, underpinned by a strong foundation in risk identification and compliance management.
Overview
11
11
years of professional experience
1
1
Certification
Work History
National Head of Safety, Quality and Environment
Keolis Downer Bus
Hamilton
10.2024 - Current
- Established key performance indicators to measure progress towards goals on a regular basis.
- Identify areas where safety improvements could be made within existing business models.
- Implemented new policies and procedures designed to improve operational safety, efficiency, and effectiveness at the national level.
- Ensure oversight of subsidiary compliance with all applicable laws, regulations, and codes of practice relating to the operations.
- Oversee daily safety operations of the bus subsidiaries, ensuring compliance with all relevant regulations.
- Maintained open communication channels between regional offices and provided support when needed.
- Analyze data from various sources to identify trends and opportunities for safety improvements.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Board reporting and zero harm reporting monthly and quarterly.
Manager Operational Safety
Yarra Trams
Melbourne, Victoria
11.2021 - 10.2024
- Provided leadership and safety advice and support where required.
- Reviewed completed work to verify consistency, quality, and conformance.
- Reviewed employee safety performance and provided ongoing feedback and coaching to drive performance improvement.
- Ensured compliance with regulatory requirements and industry standards.
- Created monthly reports for senior management advising operational safety performance metrics.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Managed risk by developing and implementing effective risk management strategies and assessments.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Responsible for OHS and HSR management.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Inspected company buildings and job sites to identify possible hazardous conditions and immediately remedied these issues with corrective actions.
- Created reports on health and safety metrics such as accident rates, lost time days.
- Analyzed data to identify trends in injuries, illnesses or accidents.
- Orchestrated and led meetings to convey essential safety-related information, address occupational safety inquiries, issues, or concerns and promote continuity of training initiatives.
- Supported health and safety technicians by providing guidance, coaching, and direction.
- Monitored employee performance to ensure safe working practices are followed.
- Developed and implemented safety policies, procedures, and standards.
- Developed and maintained noise hygiene programs, and continuous air monitoring surveys.
- Participated in industry-wide committees focused on improving overall worker health and safety standards.
- Spearheaded safety meetings with key members of organization to ascertain methods to improve overall safety for employees.
- Led teams of risk management and operational personnel in development of hazard analyses and risk assessments.
- Analyzed incident data to identify trends in injuries, illnesses, and accidents to help improve safety conditions.
- Determined root causes of accidents via in-depth investigations and identified potential prevention strategies to mitigate future risk.
- Conducted audits, including system audits and road safety audits.
- WorkSafe conduit managing HSR and other complaints raised through regulator.
- Project Management for Silica and Medical Management for Yarra Trams.
- Led Road Safety Audit Program for Yarra Trams.
- Managed all Operational Safety issues raised for all departments.
Manager Assurance and Accreditiaton
Yarra Trams
Melbourne, Victoria
08.2020 - 11.2021
- Responsible for the development and delivery of internal audit schedules, and ensuring non-conformances and findings attributed were addressed and closed.
- Managed relationships with ONRSR, the rail regulator.
- Managed a team of seven, including data reporting, investigations, and auditors.
- Lead data improvement through the creation of Power BI dashboards to track audits, associated findings, and the establishment of leadership engagement programs and associated processes and procedures.
- Responsible for ensuring compliance with ISO accreditation requirements and Rail Safety requirements.
Compliance Coordinator Infrastructure Safety, Risk
Yarra Trams
Melbourne, Victoria
09.2018 - 09.2020
- Responsible for compliance with all regulations and standards for the infrastructure department of Yarra Trams.
- Undertake investigations into infrastructure incidents.
- Management of OHS Committees.
- Provide support and OHS guidance to managers.
- Development and ongoing review of the training matrix for infrastructure personnel.
- Manage WorkSafe, ONRSR and ESV relationships on behalf of Infrastructure.
HSEQ Manager
Transdev Melbourne
Melbourne, Victoria
02.2017 - 09.2019
- Responsible for the management and oversight of safety-related compliance across metro Melbourne bus operations.
- OHS Committee Management.
- Conduit to the OHS regulator and NHVR.
- Bus Safety Accredited Officer.
- Safety project lead, including environmental depot upgrade projects to Doncaster and North Fitzroy depots, OCC development design, implementation, and new depot development and setup.
- Safety support for network and depot operations.
- Undertake audits and inspections.
Executive Assistant/ Compliance Coordiantor
Transdev Brisbane Ferries
Brisbane, Queensland
11.2013 - 02.2017
- Support for Executives.
- Development and implementation of Quality, Safety, and Environmental Processes for ISO certification.
- Internal audit schedule development and audits performed.
- Board and zero harm reporting responsibilities.
- Investigated reported and identified compliance issues against accepted standards.
- Identified gaps in existing controls and recommended corrective actions as needed.
- Monitored employee adherence to company policies, laws, and regulations.
- Produced reports outlining assessments completed and follow-up recommendations.
- Liaised between regulatory agencies and internal departments to facilitate regulatory and related matters.
Skills
- Safety policy writing
- Regulations and compliance
- Safety program development
- Safety hazards analysis
- Occupational health management
- Staff training
- Safety auditing
- Risk identification
- Report preparation
- Environmental audits
- Respiratory protection
- Auditing safety processes
- Project coordination
- Health & safety leadership
- Accident investigation
- Compliance management
- Regulatory management
Certification
- Lead Auditing Qualifications
- Road Safety Auditor
- Bus Safety Accreditation Qualifications
- Cert IV Frontline Management
- ICAM
- White Card
References
References available upon request.
Timeline
National Head of Safety, Quality and Environment
Keolis Downer Bus
10.2024 - Current
Manager Operational Safety
Yarra Trams
11.2021 - 10.2024
Manager Assurance and Accreditiaton
Yarra Trams
08.2020 - 11.2021
Compliance Coordinator Infrastructure Safety, Risk
Yarra Trams
09.2018 - 09.2020
HSEQ Manager
Transdev Melbourne
02.2017 - 09.2019
Executive Assistant/ Compliance Coordiantor
Transdev Brisbane Ferries
11.2013 - 02.2017
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