Kirsty Hart
TOWNSVILLE,QLD
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Brings a sense of humor and enthusiasm to all professional interactions.
Overview
24
24
years of professional experience
3
3
Certifications
Work History
Office Cleaner JCU
M.A SERVICES
TOWNSVILLE , QLD
06.2025 - 12.2025
- Ensured cleanliness of office spaces and common areas to create a welcoming environment.
- Sanitized bathrooms and maintained sufficient supplies for user convenience.
- Maintained and sanitized break room and kitchen appliances.
- Disposed of waste and recyclables in designated bins efficiently.
- Restocked cleaning supplies and monitored inventory to support smooth operations.
- Operated cleaning equipment.
- Followed safety protocols while handling cleaning chemicals and tools.
- Reported maintenance issues to management for timely resolution.
Housekeeping/Bar & Retail/ Allrounder FIFO
Compass Group ESS/ MMG Dugald River Mine
TOWNSVILLE, QLD
09.2022 - 12.2024
- Enhanced customer satisfaction by addressing concerns with knowledgeable, friendly service.
- Provided exceptional customer service to residents and guests during interactions.
- Addressed customer requests and provided information to improve overall satisfaction.
- Maintained cleanliness and organization of bar area throughout shifts.
- Implemented safe serving practices to promote responsible alcohol consumption.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
- Collaborated with staff to ensure timely completion of cleaning schedules.
- Trained new staff on cleaning procedures and safety protocols effectively.
- Changed bed linens and towels, tidied up rooms.
- Used cleaning chemicals following proper guidelines.
- Followed safety procedures when handling hazardous materials.
- Reported maintenance issues to management for prompt resolution.
- Performed opening and closing duties including restocking supplies.
Housekeeper
Icon on ISA
Mount Isa, QLD
06.2020 - 10.2021
- Cleaned and sanitized restrooms daily, promoting hygiene and comfort for all employees.
- Executed floor care, including vacuuming, mopping, sweeping, and spot-cleaning carpets across all office areas and non-production employee lounge, contributing to a clean work environment.
- Maintained cleanliness of non-production chairs and counters through dusting, spraying, and cleaning, ensuring a presentable and hygienic setting.
- Made beds for guest accommodations, ensuring clean and comfortable settings.
- Performed dusting, disinfecting, and polishing of surfaces and furniture.
- Cleaned windows in accommodation and management offices.
- Reported repairs and replacements found while executing daily tasks.
Commercial Cleaner/Bond Cleaner/Office Cleaner
Sweeney Contracting Services
Mount Isa, QLD
11.2020 - 04.2021
- Utilized industry-standard equipment and cleaning solutions to ensure high-quality residential cleaning.
- Executed daily cleaning tasks with precision and attention to detail.
- Ensured sanitation and cleanliness in kitchens and bathrooms, contributing to a safe and hygienic environment.
- Performed detailed cleaning of all rooms in residential homes according to the customer's instructions.
- Communicated with clients to understand specific cleaning preferences and needs.
- Trained new staff on cleaning protocols and safety procedures efficiently.
Office Cleaner
NNK Cleaning Services
Mount Isa, QLD
09.2020 - 03.2021
- Sanitized restrooms daily to uphold hygiene standards and promote a healthy workplace.
- Managed floor care by performing various surface tasks, including vacuuming, mopping, sweeping, and spot-cleaning carpets of all office areas and the non-production employee lounge.
- Cleaned and sanitized non-production employee lounge tables, chairs, and counters to ensure a tidy and welcoming environment.
- Collected and disposed of trash from office areas and non-production employee lounge to maintain cleanliness and organization.
- Cleaned windows in conference rooms, management offices, and other areas.
- Dusted, disinfected, and polished surfaces and furniture.
- Stocked kitchen and board room supplies to ensure availability for meetings and events.
- Reported repairs and replacements encountered during daily tasks.
HEAD HOUSEKEEPER/KITCHENHAND/FRONT OF HOUSE
AAOK Moondarra Accomodation
Mount Isa, QLD
11.2018 - 02.2020
- Instruct the Housekeeping team in their role and required duties/allocation
- To provide Hospitality Services to residents and their guests. Serving Meals, snacks and beverages at their request
- To ensure cleaning of all isas and grounds are of the highest standard at all times
- Organised and coordinated deep cleaning tasks for the team to uphold cleanliness standards.
- Consulted with residents regularly to align services with their needs and preferences, gathering feedback to maintain high standards of cleaning and laundry.
- Establish and maintain a rapport with individual residents and agree a convenient time to carry out cleaning of their personal rooms
- Monitored laundry processes to ensure consistent cleanliness and quality of linens and clothing.
- Kitchenhand duties. Food preparation.
Service Attendant
UNITED SERVICE STATION
01.2005 - 01.2006
- Assisted customers with inquiries and resolved issues to enhance service experience
- Coordinated telephone communications to efficiently address customer needs
- Till Operations-Eftpos
- Safe Drops-Depositing money into bank
- Opening and Closing of Store
- Executed cleaning tasks to uphold store hygiene and presentation standards
- Stock ordering and rotation
- Assisted management with daily operational tasks
- Meter Reading-Fuel Pumps
Data Entry/Admin Assistant
TAIHS
01.2003 - 01.2005
- Streamlined administrative tasks to enhance workflow efficiency
- Utilized Microsoft Suite for various tasks
- Delivered customer support to resolve inquiries and improve satisfaction
- Handled incoming and outgoing calls
- Coordinated inventory replenishment orders to maintain stock availability
- Conducted home visits for client support
- Provided transportation services for clients
Support Worker HACC
TOWNSVILLE WOMENS SERVICES
TOWNSVILLE, QLD
01.2002 - 01.2003
- Assisted clients with accessing vital support services and resources.
- Assisted Clients with Case Management Plans/Goal Setting
- Supported clients in daily living activities and personal hygiene to promote independence.
- Fostered trusting relationships with clients and families to enhance communication and care.
- Delivered companionship and emotional support to improve client well-being.
- Personal Care
- Transport
- Executed thorough cleaning of living spaces to maintain hygiene standards.
- Work Health and Safety operations
- Manual Handling
Education
Applied Care
Townsville, QLDSkills
- Cleaning procedures and chemical handling
- Team collaboration
- Customer service and hospitality
- Attention to detail
- Problem solving
- Maintenance reporting
- Staff training
- Time management
- Effective communication
- Safety and compliance
References
- Roxanne Ross, Family Facilitator, 0403267114
- Sian Daisy, NDIS Support Coordinator, 0439526750
Certification
Open C Class
Timeline
Office Cleaner JCU
M.A SERVICES
06.2025 - 12.2025
Housekeeping/Bar & Retail/ Allrounder FIFO
Compass Group ESS/ MMG Dugald River Mine
09.2022 - 12.2024
Commercial Cleaner/Bond Cleaner/Office Cleaner
Sweeney Contracting Services
11.2020 - 04.2021
Office Cleaner
NNK Cleaning Services
09.2020 - 03.2021
Housekeeper
Icon on ISA
06.2020 - 10.2021
HEAD HOUSEKEEPER/KITCHENHAND/FRONT OF HOUSE
AAOK Moondarra Accomodation
11.2018 - 02.2020
Service Attendant
UNITED SERVICE STATION
01.2005 - 01.2006
Data Entry/Admin Assistant
TAIHS
01.2003 - 01.2005
Support Worker HACC
TOWNSVILLE WOMENS SERVICES
01.2002 - 01.2003
Applied Care