Kirsty Hickson
Ipswich ,QLD
Summary
Compassionate Carer known for high productivity and efficient task completion. Skilled in personalized care plans, emotional support, and critical thinking to address unique patient needs effectively. Excel in communication, patience, and empathy, ensuring comfort and trust in caregiving environments. All the while keeping a great sense of humor.
Overview
12
12
years of professional experience
Work History
Parent/ Carrer
various
Ipswich , QLD
01.2015 - Current
- Provided emotional support to elderly clients and their families.
- Assisted with daily living activities such as bathing, dressing, eating, and mobility.
- Transported clients to medical appointments and other errands.
House Keeping
Ivory's Rock
Peak Crossing , QLD
07.2023 - 10.2023
- Performed light housekeeping duties such as dusting, vacuuming carpets, mopping floors.
- Coordinated housekeeping staff schedules, ensuring appropriate coverage for all shifts.
- Liaised with housekeeping staff regarding special cleaning requests from guests.
Retail Worker
Lifeline
Yamanto , QLD
09.2019 - 10.2019
- Greeted customers, identified their needs and provided assistance with product selection.
- Maintained an organized store environment by restocking shelves and organizing displays.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Operated cash register to process payments from customers accurately and efficiently.
- Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.
- Adhered to all safety regulations when handling hazardous materials such as chemicals or sharp objects.
Retail Worker
Lifeline
Ipswich , QLD
05.2019 - 08.2019
- Greeted customers, identified their needs and provided assistance with product selection.
- Maintained an organized store environment by restocking shelves and organizing displays.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Operated cash register to process payments from customers accurately and efficiently.
- Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.
Courier Driver
Diesel Mechanic
Logan , QLD
01.2014 - 01.2015
- Inspected shipments for damages or discrepancies; recorded any issues found.
- Communicated with customers to coordinate delivery times.
- Ensured all packages were properly labeled and sealed.
- Maintained accurate records of deliveries and pick-ups using computerized tracking systems.
- Followed safety protocols when loading, unloading, driving, and delivering items.
- Provided excellent customer service by answering questions about delivery status.
Waitress and Kitchen Hand
Leichart Gold Club
Leichardt , QLD
01.2013 - 01.2015
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Bussed tables as needed during peak hours.
Cleaner
Self Employed
Ipswich, QLD
01.2013 - 01.2014
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Emptied wastebaskets and replaced liners.
- Scrubbed walls to remove scuff marks or stains.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
Education
High School Diploma -
Rosewood State High School
Rosewood 12-1988
Skills
- Housekeeping abilities
- Adaptable and Flexible
- Observational skills
- Basic Housekeeping
- Relationship Building
Timeline
House Keeping
Ivory's Rock
07.2023 - 10.2023
Retail Worker
Lifeline
09.2019 - 10.2019
Retail Worker
Lifeline
05.2019 - 08.2019
Parent/ Carrer
various
01.2015 - Current
Courier Driver
Diesel Mechanic
01.2014 - 01.2015
Waitress and Kitchen Hand
Leichart Gold Club
01.2013 - 01.2015
Cleaner
Self Employed
01.2013 - 01.2014
High School Diploma -
Rosewood State High School
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