Kirsty Hill
Warrnambool,VIC
Summary
Reliable and punctual Animal Care team member with proven skills cleaning animal areas, coordinating inventory and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities.
Overview
18
18
years of professional experience
Work History
RSPCA Foster Carer and Animal Attendant
RSPCA Victoria
01.2022 - Current
- Assessed incoming animals' behaviour and health status to determine appropriate placement within the facility or referral to specialized services when necessary.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise and enrichment.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Enhanced facility cleanliness through regular maintenance of animal living spaces, reducing the risk of disease transmission to create a safe environment for staff and animals.
- Administered medications to animals in treatment and documented changes in condition.
- Observed dogs in various settings to determine behavioural concerns and problems, whilst helping reduce any behaviour issues by using positive reinforcement techniques.
- Supported, as well as stepped in as Team Leader, preparing for animal transfers, assigning staff to their roles, as well as keeping track of shelter upkeep.
- Helped to supervise day-to-day operations to meet performance, quality and service expectations.
- Developed strong relationships with local veterinary clinics to ensure prompt attention to any medical concerns.
- Mentored junior staff members.
- Successfully trained new volunteers on standard operating procedures.
- Educated potential adopters on proper pet care and requirements, promoting responsible pet ownership.
- Maintained professional demeanour by staying calm when addressing unhappy or angry customers.
Nanny
Self Employed
03.2015 - Current
- In home carer for multiple families; children aged from 6 months to teens
- Highly focused on child development and mental health from an early age - Experience working with children on the spectrum and special needs
- Homeschooling Prep - Grade 2 aged children during pandemic
- Home helper for parents.
- Managed children's schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Administered basic first-aid and medication in emergency situations.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Identified warning signs of emotional and developmental problems in children.
Festival Photographer
Self Employed
01.2010 - Current
- Live Music / Festivals
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
Photojournalist
Portland Observer
01.2009 - 01.2014
- Full time photographer completing 3 year cadetship, followed by the completion of Level 1 photographer and going onto 2nd level, stepping in as Senior Photographer
- Served as a mentor to junior photographers, providing guidance on technical skills and best practices in photojournalism ethics.
- Responsible for working irregular hours, and being able to quickly adapt to high pressure, sensitive situations in a professional manner
- Worked under tight deadlines while maintaining a high standard of quality.
- Key communicator and liaison with the community
- Enhanced storytelling through the use of powerful visuals, creating impactful photo essays for publication in print and online media outlets.
- Improved publication's visual quality by collaborating with editors on selecting and arranging photographs for optimal impact.
Bartender, Cook, Waitress
Comfort Inn The Richmond Henty Hotel
01.2006 - 01.2008
- Waitress / Bar Attendant / Kitchen Hand
- Responsibilities: Being flexible and rostered to work different areas of the complex on a weekly basis, often called in at short notice for shift replacements
- Relied upon to impact guidance to co-workers and new staff
- Ensuring all equipment and stock were maintained, tidy and clean and any repairs or replacements were reported to the supervisor or manager
- Accountable for the float and other monetary issues when working behind the bistro and bar tills
- Lead Bartender during nightclub hours
- Helped with organization and advertising of music events to be held
- Achievements: Furthered my photography when given the position to photograph all areas of the hostel complex for advertising
- Captured photographs for the hotel brochure and website.
Education
Certificate III in Multimedia -
South West Tafe
Portland, VICCompletion of Photography Cadetship -
Portland Observer
01.2012
Certificate of Education -
Portland Secondary College
01.2005
Skills
- Presentation Skills – Takes pride in being a face that people find approachable and will represent the business in a positive and professional way
- Flexible attitude – Able to work an array of hours in all conditions
- Assessing priorities, multi tasking and using initiative
- Effective problem solving techniques – Able to manage and settle problematic situations and complaints to ensure a win / win result
- Reliability and punctuality
- Patience and understanding
- Confidentiality and Privacy
- Physical Strength
- Transportation Assistance
- Relationship Building
- Compassionate and Empathetic
- Time Management
- Medication Administration
- Documentation
- Verbal and written communication skills
- Pet handling
- Cleaning Protocols
- Waste disposal
- Animal Enrichment
- Maintenance Skills
- Creativity and Innovation
- Exercising and playing
- Dependable and Responsible
- Housekeeping Duties
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Honest and Dependable
- Attention to Detail
- Critical Thinking
- Work Prioritization
- Stock Upkeep and Materials Ordering
Certificates Training
- 2022, Child Foster Carer Training - Mackillop Family Services, Warrnambool
- 2012, Completed 3 Year Photographer Cadetship, Portland Observer
- 2010, First Aid
- 2006 - 2008, Responsible Service of Alcohol, Westvic Work Force
- 2006, Safe Food Handlers, Westvic Work Force
- 2003, Academic Excellence / Consistent Endeavour, Art 3D, Media, Human Rights, Duke of Edinburgh, Recreation and Leisure
- 2002, Academic Excellence, Art 2D, Computer Publishing, Technology Studies, English, Physical Education
Verbal Referees
- Jo Smedts, Nanny Employer, Warrnambool,
E: jo_jenkins27@hotmail.com, Ph: 0412 940 137
- Alicia Franklin, RSPCA Team Leader, Warrnambool
E: afranklin@rspcavic.org.au, Ph: 0422 658 437
- Carmen Main, RSPCA Supervisor, Burwood
E: cmain@rspcavic.org.au, Ph: 0434 369 066
Timeline
RSPCA Foster Carer and Animal Attendant
RSPCA Victoria
01.2022 - Current
Nanny
Self Employed
03.2015 - Current
Festival Photographer
Self Employed
01.2010 - Current
Photojournalist
Portland Observer
01.2009 - 01.2014
Bartender, Cook, Waitress
Comfort Inn The Richmond Henty Hotel
01.2006 - 01.2008
Certificate III in Multimedia -
South West Tafe
Completion of Photography Cadetship -
Portland Observer
Certificate of Education -
Portland Secondary College
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