Kirsty Klein
Summary
Highly efficient customer service representative well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level team member position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Apprentice
Hair Dresser
01.2024 - 04.2024
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
Apprentice
Hair Dresser
01.2024 - 04.2024
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Enhanced practical skills by assisting experienced professionals in various tasks.
Customer Service Representative
Oporto
01.2023 - 12.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Crew Member
Mc Donalds
05.2022 - 08.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Swaggys Chargrill
Customer Service
01.2022 - 05.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Education
No Degree - Year 10
Mitchell High School
Blacktown, NSW01.2024
Skills
- Problem-Solving
- Teamwork and Collaboration
- Time Management
- Safety awareness
- Customer Service
- Attention to Detail
- Heavy Lifting
- Safety understanding
Timeline
Apprentice
Hair Dresser
01.2024 - 04.2024
Apprentice
Hair Dresser
01.2024 - 04.2024
Customer Service Representative
Oporto
01.2023 - 12.2023
Crew Member
Mc Donalds
05.2022 - 08.2022
Swaggys Chargrill
Customer Service
01.2022 - 05.2022
No Degree - Year 10
Mitchell High School
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