Kirsty Mallick

• Greeted customers and helped with product questions, selections, and purchases.
• Used POS system to process sales, returns, online orders, and gift card activations.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Assisted customers with prompt and polite support in-person and via telephone.
• Helped customers complete purchases, locate items, and join reward programs.
• Balanced and organized cash register by handling cash, counting change, and storing coupons.
• Increased sales by offering advice on purchases and promoting additional products.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Opened and closed store independently and prepared nightly bank drop for manager.
• Located merchandise across various stores to address customer needs.
• Maintained clean sales floor and straightened and faced merchandise.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Developed professional relationships with customers to increase loyalty, retention and rapport.
• Managed cash register after end of shift to balance and record accurate transactions.
• Answered questions about store policies and addressed customer concerns.

I was in charge of the chooper gun operation

• Carefully packaged finished products and prepared for shipment.
• Used equipment properly to avoid workplace hazards or injuries.
• Unloaded and loaded items from conveyors, machines, and conveyances.
• Loaded and unloaded parts on production line to establish smooth operations.
• Supported production needs by performing routine tasks using standard procedures and equipment.
• Weighed and measured items to prevent waste and meet quality standards.
• Performed quality checks on finished products to identify and address discrepancies.
• Inspected materials before assembly to verify compliance of quality control standards.
• Inspected and adjusted work performed to meet expectations.
• Coached fellow workers to operate machines properly and comply with safety procedures.
• Utilized hand tools and power tools to assemble products, practicing safety measures.
• Maintained organized work area by cleaning and removing hazards.
• Made sure that products were produced on time and are of good quality.
• Met production targets and tight deadlines by collaborating closely with team members.
• Organized and prepared workstations and materials needed for operations to maximize productivity.