Kirsty Muir
Red Cliffs,Victoria
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
16
16
years of professional experience
Work History
Senior Administration Assistant
Mildura Motor Holdings
06.2023 - 10.2023
- I was recently employed with Mildura Motor Holdings as a full-time employee as a senior administration officer
- In a busy office environment, I answered phone calls and put through to corresponding staff and departments via switchboard or take messages and email
- I also perform daily office tasks such as emails, archiving, running reports, maintain spreadsheets and reconciliation of multiple bank accounts and credit cards.
Administration/Registration Assistant
Mildura Toyota
08.2020 - 10.2022
- I was employed with Mildura Toyota as a full-time employee at the front reception as first point of contact for staff and customers alike
- In a busy office environment, I answer many phone calls a day and put through to corresponding staff and departments via switchboard
- I also perform daily office tasks such as emails, archiving, mail, scanning and was also in charge of daily banking responsibilities and petty cash
- Whilst undertaking these tasks, another focus of my position is to register and transfer vehicles both for Victoria and New South Wales.
Front Office Receptionist
Indulge Apartments
08.2019 - 08.2020
- For Indulge Apartments, I took what I learnt with Mercure Hotels and extended my skills as during office hours, I worked on my own looking after bookings utilising RMS, phones and email enquiries
- During the shift, we were also expected to look after booking websites as well as organizing and maintaining apartments and housekeeping stock.
Front Office Receptionist
Mercure Hotel
03.2018 - 08.2019
- Working for Mercure Hotel as a Front Office Receptionist, I was able to use my customer service skills whilst checking in and out guests, handling customer concerns and complaints along with taking payment via EFTPOS and cash
- Also, whilst performing the daily tasks of answering phones, emails and taking bookings, on certain shifts, had to organize housekeeping and turning over of rooms.
Postal Services Officer
Australia Post
08.2014 - 03.2018
- Whilst working with Australia Post as a casual employee, I performed duties such as helping customers with mailing and posting parcels, payment of bills and accounts either in cash, cheque or via EFTPOS, banking
- I also work within the mail room sorting parcels and mail and liaise with internal and external staff.
Service Department Assistant
Stuart & Harrison Holden
02.2012 - 06.2012
- Working as a Service Advisor with Stuart & Harrison, I performed duties such as answering telephones and relaying messages via emails, taking bookings over the telephone and email, managing of service payments either in cash, cheque or via EFTPOS and invoicing accounts.
Cellar Door Sales
Lindemans Winery
07.2010 - 07.2011
- Working as a Cellar Door Sales Assistant with Lindeman's Winery, I performed duties such as wine tasting and sales, providing food platters and making customers and staff coffee, answering telephones and relaying messages via emails, managing of daily cash reconciliations, petty cash and assistance with the finance department.
Office Administration
Sunstone Industries, Sunbeam Foods, Connell Wagner
05.2007 - 12.2010
- As an office administrator with the various business stated above, I performed duties such as filing, daily mailing, payroll, invoicing, and payment of accounts
- As well as answering telephones, emails, and face to face contact with customers and internal and external staff
- Within these roles, I used programs such as the Microsoft suite, Quickbooks and begun learning the ins and outs of Xero.
Education
No Degree -
Red Cliffs Secondary College
Red Cliffs, VICSkills
- Scheduling Appointments
- Office Management
- Travel Arrangements
- Administrative Support
- Travel Coordination
- Account Reconciliation
- Proofreading
- Customer service
Education
Completed Year 11 at Red Cliffs Secondary College, finishing in June 1997., Completed VCE at Sunraysia TAFE, finishing in December 2000., Completed a certified course in computer accounting, Quickbooks, at MADEC, finishing in September 1998., Completed a training course in the many functions of making and bottling of wine at the Lindeman's Winery, finishing in December 1998., Participated in a Customer Service Workshop with TAFE in May 2001., Undertook a Basic First Aid Course at MADEC in February 2003., Completed a Basic Barista Course in August 2010.
Personal Information
Date of Birth: 11/02/1979
References
- Daniel Carmichael, Mildura Toyota, 03 5021 2999
- Lisa Hartley, Mildura Motor Holdings, 03 4050 4440
- Clay Storer, Mercure Hotel, 03 5051 2500
Timeline
Senior Administration Assistant
Mildura Motor Holdings
06.2023 - 10.2023
Administration/Registration Assistant
Mildura Toyota
08.2020 - 10.2022
Front Office Receptionist
Indulge Apartments
08.2019 - 08.2020
Front Office Receptionist
Mercure Hotel
03.2018 - 08.2019
Postal Services Officer
Australia Post
08.2014 - 03.2018
Service Department Assistant
Stuart & Harrison Holden
02.2012 - 06.2012
Cellar Door Sales
Lindemans Winery
07.2010 - 07.2011
Office Administration
Sunstone Industries, Sunbeam Foods, Connell Wagner
05.2007 - 12.2010
No Degree -
Red Cliffs Secondary College
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