Summary
Overview
Work History
Skills
Certification
References
Timeline
Generic
Kirsty O'Sullivan

Kirsty O'Sullivan

Carina Heights,QLD

Summary

Detailed-oriented and highly organised property manager, seeking a new path. I have been a property manager for eight years and have developed valuable and highly transferrable skills.

My work history has been primarily customer facing, with each role requiring that I learn dedicated software specific to the role. I am a quick learner and proven committed to learning each aspect of my role well.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Property Manager

McGrath Wynnum-Manly
03.2019 - Current
  • Manage lease agreements from inception to termination, ensuring compliance with legislation and protecting the interests of both landlords and tenants.
  • Administration due diligence on acquisition and sale of rent rolls
  • Create and maintain positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes. This has resulted in direct organic growth of our rent roll.
  • Liaise with external trades to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Increased property occupancy rates by effectively marketing available properties and conducting thorough tenant screenings.
  • Proficient with the following: PropertyMe, Inspect Real Estate/AppTracker, Google Suite, RealWorks, Microsoft Suite, Agentbox

Assistant Property Manager

Ray White Surfers Paradise
09.2018 - 03.2019
  • Promoted to Property Manager Feb 19
  • Responsibilities include all leasing duties, entries & exits, routine inspections, rental arrears & maintenance
  • Experience gained with the following: PropertyMe, Inspect Real Estate, Google Suite, RealWorks, 3CX phone system, Maintenance Manager.

Full-time Administration & Property Manager

Good Real Estate, Gladstone
12.2015 - 09.2018
  • Daily duties included trust account receipting, rental arrears, lease renewals, preparing paperwork for new tenants, first point of contact for customer enquiries, leasing & routine inspections, listing properties, appraisals for new listings
  • End of Month procedures
  • Assist Principal with sale of the rent roll. Sadly, the Principal of the agency has passed away and is not available for a reference.

Utility Assistant

GLNG plant, Curtis Island
07.2012 - 07.2013
  • Tavern bartender. Customer service, cash handling, stock control

Casual Relief Assistant

Tambo Child Care Centre
08.2010 - 06.2011
  • This role involved all aspects of child care, including documenting each child's day, and their long-term development, as well as liaising with parents and community members
  • I was also involved in the start-up of a community reading project.

All-rounder

Royal Carrangarra Hotel, Tambo
11.2009 - 06.2011
  • Duties ranged from bartending and housekeeping, to cooking and supervising events.

Seasonal Caretaker

Tambo Mill Motel
11.2010 - 05.2011
  • This role required excellent customer service and telephone skills and the use of the 'Hotelier' computer system
  • Daily reconciliations and staff management.
  • Improved resident satisfaction by promptly addressing maintenance requests and ensuring a clean living environment.

ManagerGlasgow

The V Club, Glasgow
01.2009 - 10.2009
  • Club management, promotion and execution of events and live gigs
  • Banking & stock control.

Level 2 Revenue Auditor

Conrad Treasury Casino, Brisbane
08.2007 - 10.2008
  • Audit & prepare daily operation reports for F&B outlets, including hotel
  • Reconciliation of external & comp revenue
  • Proficiency with HIS, AS400 and Microsoft Excel & high level data entry skills required.

Skills

  • Ability to work to strict deadlines and prioritise time-sensitive tasks
  • Thorough administration skills
  • Familiarity with compliance regulations
  • Confidential documents handling and destruction
  • Strong data entry, attention to detail and time management skills
  • Good interpersonal skills and a valuable team member
  • Organised work ethic and ability to work autonomously
  • Good command of MS Office Suite Proven track record of adapting to new systems and processes
  • Staff training and management
  • Good conflict resolution and problem solving abilities
  • Excellent written and verbal communication

Certification

  • Cert III in Business Administration, 10/17/18
  • Real Estate Salesperson Certificate, 03/31/16 - Current

References

Tanya Chapman | Office Manager 2023 - present | 0403 313 481

Tonacia Marshall | Office Manager 2019 - 2021 | 0488 908 129




Timeline

Property Manager

McGrath Wynnum-Manly
03.2019 - Current

Assistant Property Manager

Ray White Surfers Paradise
09.2018 - 03.2019

Full-time Administration & Property Manager

Good Real Estate, Gladstone
12.2015 - 09.2018

Utility Assistant

GLNG plant, Curtis Island
07.2012 - 07.2013

Seasonal Caretaker

Tambo Mill Motel
11.2010 - 05.2011

Casual Relief Assistant

Tambo Child Care Centre
08.2010 - 06.2011

All-rounder

Royal Carrangarra Hotel, Tambo
11.2009 - 06.2011

ManagerGlasgow

The V Club, Glasgow
01.2009 - 10.2009

Level 2 Revenue Auditor

Conrad Treasury Casino, Brisbane
08.2007 - 10.2008

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Kirsty O'Sullivan