Overview
Work History
Education
Skills
Timeline
Generic

Kirsty Rowe

Capalaba

Overview

19
19
years of professional experience

Work History

Bookings, Customer Service, Owner

BayMaids Cleaning
12.2019 - Current
  • Managed day-to-day business operations, including scheduling cleans and cleaners, invoicing, processing payments,
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Consulted with customers to assess needs and propose optimal solutions.

Career Gap

.
12.2017 - 03.2021
  • Devoted 2.5 years to raising and caring for my own children
  • Managed household activities and daily routines for my family
  • Developed strong organisational and time management skills

Counter Sales/Admin

QWS Pty
12.2006 - 12.2017
  • Warmly welcomed customers upon approaching counter and placing orders, typing up these orders and collecting the items required.
  • Provided expert product knowledge to assist customers in making informed decisions about their purchases.
  • Completed daily admin tasks including invoicing, answering multi-line phone system, creating orders, filing, completing tasks assigned by Reps and other members of the team.
  • Helped in our warehouse with rotating stock, picking orders, packing orders and sending orders out via courier.

Education

High School Diploma -

Balmoral State High School
Brisbane
12-2003

Skills

  • Client engagement
  • Small business operations
  • Relationship building
  • Verbal and written communication

Timeline

Bookings, Customer Service, Owner

BayMaids Cleaning
12.2019 - Current

Career Gap

.
12.2017 - 03.2021

Counter Sales/Admin

QWS Pty
12.2006 - 12.2017

High School Diploma -

Balmoral State High School

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Kirsty Rowe