Kirstyn Stutley
Bohle Plains,QLD
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Knowledgeable Care Manager with strong background in overseeing client care plans and coordinating with multidisciplinary teams. Proven track record of improving patient outcomes through comprehensive care assessments and personalized intervention strategies. Demonstrated expertise in utilizing effective communication and problem-solving skills to enhance patient satisfaction and streamline care processes.
Overview
5
5
years of professional experience
Work History
Aged Care Manager
Comlink Australia
01.2022 - Current
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
- Assessed clients and developed plans to meet needs.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Disability Support Worker
Samaritans Foundation
01.2020 - 12.2022
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Kept detailed daily logs with care actions, client behaviors, and incidents.
Education
First Aid & CPR
02-2024
Blue & Yellow Card
05-2021
Skills
- Care planning
- Case assessments
- Clinical documentation
- Service coordination
- Workflow coordination
- Policy adherence
- Quality improvement
- Referral management
- Care oversight
Timeline
Aged Care Manager
Comlink Australia
01.2022 - Current
Disability Support Worker
Samaritans Foundation
01.2020 - 12.2022
First Aid & CPR
Blue & Yellow Card
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