Dynamic professional with extensive experience at Kalinchok Security Services Pty Ltd, excelling in accounts payable and receivable. Proven track record in delivering exceptional customer service and maintaining accuracy in financial reporting. A quick learner and reliable team player, adept at leveraging XERO for efficient asset management and payroll processing.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Chef
Lone Star Rib House
Cockburn, Australia
05.2024 - Current
Prepared high-quality meals consistently in a fast-paced environment while maintaining efficiency and accuracy.
Maintained detailed records of inventory levels and conducted regular stocktakes to minimize waste and control food costs.
Followed standardized recipes and portion control guidelines to ensure cost-effective food preparation.
Monitored deliveries and verified accuracy of supplier invoices against orders and received goods.
Collaborated with kitchen management to optimize workflows and improve operational efficiency.
Trained new kitchen staff on procedures, hygiene standards, and time management.
Maintained strict adherence to food safety, hygiene, and compliance protocols through thorough documentation and checks.
Supported daily scheduling and shift planning to align with labor cost targets.
Customer Service Representative
Gridlers Cafe's
Sydney, Australia
08.2022 - 04.2024
Offered personalized recommendations based on customer preferences or past purchase history.
Maintained high level of knowledge regarding current promotions, discounts, or special offers available.
Analyzed customer feedback to identify trends and suggested improvements for business.
Trained new Customer Service Representatives on company policies, procedures, and best practices.
Provided accurate information about products and services to customers.
Managed difficult customer situations with professionalism and empathy.
Contributed to team effort by meeting performance goals and assisting colleagues when needed.
Maintained customer records by updating account information in database.
Sales Administrative
Carpenters Stop Pvt Ltd
Kathmandu, Nepal
02.2020 - 07.2022
Managed key accounts by providing personalized service that exceeded their expectations.
Stayed up-to-date with industry trends to offer competitive product recommendations.
Managed schedule and priorities to achieve key targets and meet deadlines.
Coordinated with internal teams, such as finance and customer service, to resolve client issues.
Offered top-notch customer support to boost loyalty and sales.
Leveraged marketing tactics to identify new business prospects.
Attended conferences and workshops to build professional knowledge.
Generated leads by cold-calling prospects and following up on referrals.
Analyzed consumer behavior data to develop tailored sales approaches for different segments.
Handled incoming telephone calls and requests for information.
Accountant
Kalinchok Security Services Pty Ltd
Kathmandu, Bagamati
01.2019 - 02.2022
Delivered superior level of customer service to small business clients.
Researched changes in laws to maintain adherence to financial regulations.
Entering a large number of bills and invoices on a daily basis.
Managing accounts payable by creating bills based on purchase orders by 3 ways matching and making payments in batches for all suppliers.
Conducting accounts receivable, including generating invoices and pursuing outstanding payments.
Assisting with registering fixed assets and running depreciation on a monthly basis.
Maintained and updated fixed asset registers, ensuring accurate recording of acquisitions, disposals, and depreciation schedules.
Handled payroll-related bank transactions, including processing salaries, reconciling payroll bank accounts, and ensuring timely employee payments.
Performed regular bank reconciliations to ensure alignment between accounting records and bank statements, identifying and resolving discrepancies efficiently.
Assisted with performing BAS lodgments quarterly.
Supported end-of-month closing activities, including journal entries, accruals, and financial reporting to assist in accurate monthly financial summaries.
Conduct a thorough review of the Profit and Loss Account in comparison with the budget while doing the end-of-the-month review.
Helping with admin roles if required.
Reviewed financial information detailing assets, liabilities, and capital.
Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.